Smyrna, Georgia
Heating & Air Conditioning Services in Smyrna, Georgia
We offer HVAC services to homeowners and businesses in Smyrna, Georgia.
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1120 Alpha Drive
Alpharetta, GA 30004
Google Rating
4.9
Based on 441 reviews
Neese Jones Heating & Air Conditioning Inc.
4.9
Terri Rokel
15:27 29 May 20
Dave did a great job of a Spring ESA on my AC units-would highly recommend Neese Jones Heating & Air Conditioning, Inc.
Jerry Stancil
22:27 28 May 20
Tyler did an outstanding job and exceeded our expectations.
Sonya Herren
18:42 28 May 20
They are professional and their customer Service is awesome! I trust their work 100%.
barb mclean
16:08 28 May 20
Nikki Canter
15:11 28 May 20
Neese Jones has been my go to HVAC company for over 20 years. Honest, Dependable, the BEST!!
William Miller
13:28 28 May 20
Donald Stricklin
01:11 28 May 20
Great Service!!
John Dammann
00:52 28 May 20
Neese Jones did an incredible job helping meOut yesterday. I called an received same day service. They are very responsive,Honest and charge a fair price.I highly recommend them.
Mitchell Paull
21:30 27 May 20
Wonderful people!
Greg Eisenhauer
12:48 27 May 20
I've been happy with Neese Jones for years...
mike norris
11:00 27 May 20
Bill King
17:56 26 May 20
Mike T. is absolutely the best technician on the planet!
Robert Middlebrooks
14:45 26 May 20
After 18 years, I recently had to replace my HVAC system. I chose Neese Jones due to the quality service that they have been providing over the years servicing my old HVAC unit. Their team was so professional, worked very hard to position the unit in an even better way in my loft, and gave me a high level of confidence that I had chosen the right vendor by their thoroughness and quality. I am very happy with the end result. I highly recommend their company.
Leslie Ebert
23:43 24 May 20
They are amazing!!! have used them for 20 year they and just called and the showed up within AN HOUR
Selikem Kumaka
02:00 24 May 20
Mike Watford
20:04 22 May 20
I requested Chad he always does an excellent job and appreciate his input and comments. Excellent service and very professional...and on time :)
Kristen Hall
01:31 22 May 20
Great experience with everyone from start to finish, was very impressed with the people, quality of work, and professionalism. They arrived on time, got my ac installed same day and fixed several other issues for me very quickly and very well. I will continue to use them for all of our hvac needs! Thanks so much!
Tracey DeRosa
00:39 22 May 20
Dawn Driver
23:38 21 May 20
We have used Neese-Jones for at least 10+ years for our twice yearly maintenance. Everyone from the receptionist to the services techs to the owners have been a pleasure to work with. Anything I’ve needed between service appts, they have been able to answer, run out if needed or just walk me through something if I’m not sure of what to do. You will not find a better nor more personable company than Neese-Jones.
William Misc Techniques
18:46 21 May 20
We were so pleased with the ease of making an appointment AND how quickly the Company was able to respond to our request. The technician was extremely knowledgeable, was able to locate the problem and was very patient in explaining what needed to be done. A replacement part needed to be ordered and it arrived the next day!! The Company responded by having a technician come out to install the part and make sure everything was working properly. Based on my personal experience with HVAC companies, Neese Jones Heating & Air Conditioning is so far superior to any other company I have ever used. They are top notch in every respect and I can HIGHLY RECOMMEND them!
Dean Patelis
15:37 21 May 20
Chris is a professional rep and knowledgeable. Enjoy the relationship with Neese Jones, Been using them for 17 years. well done.
Rachel Bowman
00:15 21 May 20
Sean Parker
19:37 20 May 20
Glenn Sauls
18:08 20 May 20
I recently had an AC unit replaced by Neese Jones. They were professionally from the beginning to the end. The price was very fair, the technicians clean and professional, and the equipment is the best. Thanks for all you do.
Frank Hills
16:20 20 May 20
B Marks
23:55 19 May 20
Lynn stotz
18:01 19 May 20
Chris is the best!
Bobby Anderson
13:37 18 May 20
Neese Jones takes care of us in a highly professional manner. Their technicians wear the proper protective gear to protect us and themselves. We appreciate that.
Ken Baker
13:37 18 May 20
We have been using Neese Jones for over 22 years for service, repair, and replacement installation and have been very satisfied and highly recomend..
Tom Stokes
01:26 15 May 20
Kristi Cobb
02:33 13 May 20
Needed work done to close a deal on the sale of our house. Work done first thing Monday morning and we were good to go!!
Jeff McWhorter
23:07 12 May 20
Very dependable & professional. Great company to do business with.
Nagalapur Gopalaswamy
16:47 12 May 20
Excellent service. Calls 30 minutes before coming. Was very happy to see the technician wearing mask and gloves. Stood at a safe distance when talking to us. Before leaving checked whether we had any questions
Segun Badmus
03:23 12 May 20
Linda Tittsworth
21:32 11 May 20
I've been doing business with Neese Jones for several years. I find it interesting that such a great company does not need to do any advertising. They have always went out of their way to be nice, honest and do a great job the first time around. I have highly recommended them to family and friends and they have always appreciated the recommendation. My technician, Allan, arrived on time, wearing a protective mask. He assessed my problem, told and showed me how he arrived at his diagnosis, and made his recommendations. He gave suggestions, price on repairs and sent it to the office. Jordan came out and made his recommendations, explaining the difference in each proposal and we made arrangements. I find this company to be honest and tell me which product is most comparable with what I have, what differences I will see if I make changes, and let me decide.
Brandi Steinberg
18:41 11 May 20
We've used Neese-Jones for three years for our HVAC tuneup each Spring. All of the technicians have been very professional and qualified to maintain our units. They have all been very personable and friendly as well as respectful of our home and pets. Today Mike T. completed our tuneup, and he was great all around. We appreciate the attention to detail all of the technicians provide.
Joshua Shapiro
15:22 11 May 20
Had a good visit from Mike who is a technician who has been here a few times. He always does an excellent job. I appreciate his attention to detail. He takes the extra time to get the job done correctly.
Cindy Formica
15:10 11 May 20
Very professional and on time
Thomas Fluent
12:49 10 May 20
I’ve been with News-Jones for several years now and I’ve always been pleased with their technicians. They are always timely, professional, knowledgeable and great to work with whenever they come. Would recommend NJ to anyone looking for a heating/air company.
Mark Bouchane
20:37 09 May 20
Has provided excellent service for years!
Christine Davis
16:44 08 May 20
Neese-Jones has provided us with professional, consistent, quality service for over 7 years!
John G. Boake
13:34 08 May 20
I typically never give 5 stars, but when they are deserved, I can't justify not giving then! From the initial service call to the record installation time, this was a fantastic experience! The installation team showed up 30 min early and finished the job an hour ahead of time(WHAT!!) Everyone was extremely professional and polite. I will definitely use them for my next HVAC/AC/Furnace work! Thanks!
Vinny A
18:45 06 May 20
Neese Jones installed my units when we built our home in 1994 and have maintained them for the past 26 years. They are still going strong today, probably because of the excellent care and attention of the service techs at Neese Jones. A special shoutout to Mike Torney who has been our service tech for the majority of these years and has provided nothing but the best service one can expect. Kudos to the Neese Jones team for their equipment and service quality, knowledge, and responsiveness especially during these crazy times. We appreciated the extra cautions taken to ensure social distancing and safe practices.
Mat Barnwell
17:34 06 May 20
Tim was awesome. Friendly, efficient and got the job done.
Leslie Taylor
00:16 06 May 20
Neese Jones does a fantastic job of dispatching service for same day or next day repairs. Very friendly office and service staff!
William Kennedy
21:18 04 May 20
Dick Wood
16:51 04 May 20
Mark did an excellent job, very professional, explained everything so that I understood. Couldn't ask for more!
Diane Corbitt
16:10 04 May 20
Travis Janzen
13:42 04 May 20
Very pleased with the overall process. Everyone through the entire process was helpful , informative, and organized. I had everything done in less than a few business days from initial call to completed install for 2 complete systems replacement.
Ron Bell
18:13 01 May 20
Came on SAME DAY -- that's service!
mae mckenna
16:12 01 May 20
jennie robbins
12:45 01 May 20
Sandra Chaney
15:38 30 Apr 20
Magali Axson
13:00 30 Apr 20
We have been working with Neese Jones for over 5 years. We have used them for preventive maintenance, repairs, additions to our home and recently replaced a 15 year old unit on our main floor. They provided a competitive quote and then installed within a couple days. The install crew were professional and did not disturb anything inside our house as they replaced the furnace segment in the attic. A great company and Rick Harris was great to work with! I will definately continue to use them!
Mark Smith
21:43 29 Apr 20
Another great job! Thank you!
Laurie Jackson
20:19 29 Apr 20
MGE office
14:25 29 Apr 20
Kyle Horton
13:15 29 Apr 20
worked with Neese Jones for years - always professional, done a great job
Scott Ross
20:25 27 Apr 20
These guys have always been great. Called today because of a heating issue and they had someone out within an hour. The technician diagnosed the problem and had a new part installed the same day. Doesn't get much better than that. Thank you.
Berkley Jolly
15:05 27 Apr 20
the guy from Neese Jones showed up on time and was extremely courteous. I highly recommend them and their annual maintenance plan -- which is a terrific value for the money.
Gerald Scott
20:52 24 Apr 20
We could not ask for better service than we get from Neese Jones. They are prompt, professional, understanding of our needs and prompt to respond to every situation. I’ve been using Neese Jones for about 15 years. They have been a great company to work with. Service is great; charges are often less than I expected.
Donald Heisch
17:44 22 Apr 20
We have received exceptional service from Neese Jones Heating & Air Conditioning since 2001. The sales department, service technicians, and the rest of the staff are all very professional and have treated us fair for almost 20 years now. What more can I say. Thanks.
Randy Deitsch
13:16 22 Apr 20
Called these guys based on a 15 year customer's recommendation. Ben Douglas and Kyle all did a great job! These guys were scheduled and in and out in a matter of hours! Thanks guys!
Joe Bibler
22:57 21 Apr 20
Great, professional installation team. Great quality at a competitive price. I have used Neese-Jones for many years and highly recommend them.
Bill Zaryski
20:09 20 Apr 20
Mike Torney is an outstanding technician. Professional attitude. He gives us the feeling we are well taken care of each time he does our semi-annual maintenance. Because of him, we highly recommend Neese Jones.
Steve Garner
16:32 20 Apr 20
Great service, timely, courteous and professional. Recommend highly!
Chris Wakefield
01:31 17 Apr 20
Thank you for the great work!
Andre L.
21:29 15 Apr 20
Installation was very professional, prompt service. Excellent customer service and a great quality price for the AC units. Cody and Steven did an awesome job designing the ductwork and installing my Carrier units. Very quiet and cools off the house very well. In addition, I want to thank Ben who was so great in coordinating the process. I would recommend Neese Jones Heating & Air Conditioning to everyone.Thanks, André!
Linda Roberts-Betsch
22:56 11 Apr 20
Jeff Betsch
16:52 10 Apr 20
Needed to replace our 20yr-old HVAC system. The Neese-Jones crew came out at the appointed time & immediately set to work. They replaced the entire system & were done in just a few short hours. Perfect!!!
William Schabel
03:52 10 Apr 20
Technician was wonderful!
Hal White
18:13 09 Apr 20
Carl Pirkle
20:09 08 Apr 20
I rate the service rendered by the two installers as "excellent." They were courteous, wore covers on their shoes and gloves when appropriate. As far as I could tell, installation went smoothly--it wasn't easy hauling equipment up through the opening to the attic. Every thing looks good.
Ken Long
18:54 08 Apr 20
Yet another great service call from Neese Jones Heating & Air to perform my spring checkup on my AC units before they are needed.
Jeremy P. Williamson
15:59 06 Apr 20
Diana Dobelstein
21:25 03 Apr 20
We purchased two new HVAC systems from Rick at Neese Jones. He explained the various systems to choose from, gave a clear and precise estimate, and followed up after the job was complete. His crew was personable and explained everything they were doing as they carried various pieces into the house. We're extremely pleased we went with Neese Jones and would highly recommend them!
David Poteet
17:49 02 Apr 20
Anytime I have an issue with my HVAC they are awesome. Had a problem late on a Friday night and they were at my house until midnight getting my unit to function. I have them do maintenance twice a year. They are always on time and always give me a call ahead. Thanks to Dewey and his team.
Dee Mac
16:57 30 Mar 20
Nancy Eyles
16:51 30 Mar 20
Same day service, very professional technician, very happy with service, A++++
Chapel Comcommittee
00:20 27 Mar 20
Rob Carreno
13:17 26 Mar 20
Neese Jones did an AWESOME!!! job
Eddie Karnes
17:19 25 Mar 20
Samantha Barrett
15:23 25 Mar 20
Great experience. Both the office admin and the serviceman were friendly and professional, and they kept me updated with phone calls. They were able to come out the next day, as I requested. I was given a short, two-hour window, and they came within that timeframe and called me in advance. During this quarantine, they were able to fix what they could from the outside (in the rain), and told me they'd come back when this is over to look for the leak on the inside (all conversation over the phone or through a window). For reference, I'm still waiting on the phone call from the company listed on the unit... So happy to have my A/C working as the temperatures climb this week!
Gregg Weldon
17:30 20 Mar 20
Cheryl Doughty
01:50 15 Mar 20
Great service, always!
Art
15:50 13 Mar 20
NJ has been my H&AC service provider since I built my house 21 years ago. The front and back office folks are super. always there when needed and scheduled. The work and products provided are second to none.
Anton Fedorov
15:32 06 Mar 20
Exceptional service.
Debi Ledford
21:50 05 Mar 20
Service Tech was in his van leaving when I walked out and asked him to help me with an additional item, other than the one he came for. He was very nice to assist me.
kelly smith
14:32 05 Mar 20
Prompt service. Been using them for years. They stand by their work.
John Jordan
20:16 04 Mar 20
great experience! effective accurate diagnosis with Nest Thermostat issues
Paula Sebusch
21:18 03 Mar 20
Alan came out to do our service today and he was very friendly and professional. We have had Neese Jones Heating and Air for many years and we are very happy with their service.
Nikki Henderson
07:30 03 Mar 20
This is the only company I use for heating and air service. Everyone that has come to service my house is super friendly, clean and they know exactly what to do to fix it. They are so wonderful in explaining what is wrong to me. Alan is a wonderful technician who is just great. He understood the smart device my husband installed and was able to fix our heating issue.
Geoff Knosher
03:26 02 Mar 20
Rick Harris, Sales person, was very knowledgeable about all the units and features of the many different units. He looked at what we had and asked what we wanted out of the system. I did not know what I did not know about the newer features and Rick educated me and allowed me to make an informed decision. This was for 2 new HVAC systems; so not a small job. Install crew 1 showed up on time and progressed along on time with the bigger job. Install team 2 showed up later to get the upstairs unit done while the other team completed the first unit. There was lots going on, but everything came together and complete by 5pm. Courteous installers that knew what they were doing. I have already recommended Rick Harris and the Neese Jones Team to two of my friends that need new HVAC units. Thank you Neese Jones for a job well done!GeoffUPDATE - Feb 2020I had Rick come out as we needed to have Cleaner / Dryer air in the house. Rick recommended Aprilaire 5000 filters for both units and a central dehumidifier for the basement/1st floor combined unit.Rick had to get creative to make it all work out with the combined system of the basement/1st floor, but he along with Francisco did an amazing job to make it all work within a reasonable budget. The Neese-Jones Team that performed the work was Kyle, Doug, Orlando and Francisco. They were completely professional and covered things up that might get dusty/dirty and laid floor covering down so as not to hurt the newly installed hardwoods...amazing professionalism in a day when that is forgotten most of the time.Thank you Neese-Jones for another excellent project/addition to my HVAC systems.
D shaw
23:08 27 Feb 20
Couldn’t ask for better customer service. The entire process from sales, to installation, to activation has just been a great experience. Neese-Jones service technicians are just first rate. Couldn’t ask for a better experience. Highly recommended for your HVAC needs.
Richard Adams
23:48 18 Feb 20
I am a builder/remodeler and have used them for many years. If they were not good I would not keep using them. Good folks
Michael Russell
15:05 13 Feb 20
We have had Neese Jones service our HVAC needs for almost 20 years and their Customer Service is the best! The people at Neese Jones are their #1 asset and providing quick, responsive service is something we have come to rely on all these years. I have always felt as if they have my best interests, both comfort and economic, in mind when providing service and offering solutions!
Thomas ritchie
00:06 08 Feb 20
Everyone we have worked with at Neese Jones has been very professional. They have shown up on time and done a great job. Everything about pricing, service and warranty has been very clear and up front.Thanks
Jay E
18:27 05 Feb 20
The tech came out to my house today to perform regular inspection/maintenance to my HVAC unit. He was very professional and courteous. He called prior to arriving and arrived shortly thereafter. Fortunately, there was no need for service as my unit is new but it was good to hear that all things were good. Kudos to Neese Jones and their crew.
William Haynes
17:35 05 Feb 20
Neese Jones Heating & Air Conditioning Inc. is a company that is very professional and makes sure the job gets done the right way. I will definitely be using them again.
Zane Dennis
13:00 03 Feb 20
Neese-Jones went far above and beyond to help our company replace two units on short notice. Jordan, the service manager, has been nothing but accommodating and helpful throughout the process. The labor sent to install the units hustled to ensure the job was completed within a day. We look forward to doing more business with them in the future!
Jason Williams
13:16 31 Jan 20
Lynne Hope
22:48 30 Jan 20
Neese Jones has done commercial and residential work for us!!! We love them!! Great work, great rates and above all great people!!!
Sarah Zeller
16:08 30 Jan 20
They have been my A/C and heating company for 25 years! Meticulous, honest, on time, great communication and friendly, office and technicians and installers. Emergencies are not a problem with them. Love you guys! Wouldn’t use anyone else! I’d be happy to be a reference if you ever need one.
Erik Johnson
21:16 29 Jan 20
Had to move my ac units away from house for a day to fix a foundation issue. They where very accommodating and did a great job of moving the ac units away then reattaching them and making sure every thing work correctly. Very polite and knowledgeable.
Jay Eibler
20:37 26 Jan 20
Service Agreement customer of many years, while they advertise 24/7 service they are not available on Sunday (not even a message service)....Update: After this review, a Neese-Jones rep called us and came to our house immediately. Apparently their phone system was down. Thank you Jordan from Neese-Jones!
Joseph DeLapp
16:49 26 Jan 20
Mike Torney has come to the house now twice and is always looking for ay to enhance performance and to help (eg. reprogramming the thermostats). Class act. Very helpful. Provides additional value to Neese Jones' service.
Randy Muecke
19:00 23 Jan 20
Always the best. Have been using them over 25 years.
Samantha Shelton
15:17 20 Jan 20
Neese Jones is an exceptional company focused on quality products and excellent customer service. I cannot say enough positive things about this team and this company. It comes from the very top with Dewey Neese and trickles down through every single member of the organization. They have all of our service contracts for our locations and will always have my full support and endorsement.
Michael Denham
19:41 17 Jan 20
Justin DeCusati
19:30 15 Jan 20
Fantastic job and customer service as always! Extremely reliable and courteous staff. Can’t wait to use them again for our new unit.
Trebba Putnam
15:14 14 Jan 20
We are selling our home. The buyers home inspector mentioned a potential safety issue. Neese-Jones came out ASAP, reviewed the area mentioned and provided a report showing all items met code and no items were a potential safety risk. Thank you!
Craig Harris
23:00 04 Jan 20
True Christian values are displayed in there people and they work. When one of our heaters went down, Anthony had us up and running the same day.
Karen Katoot
13:54 04 Jan 20
Neese Jones was fast and efficient in correcting my problem. They were also punctual and very polite. I would definitely recommend this company for your needs!!!
PALA BALA
01:29 04 Jan 20
the techs are very professional. they are very prompt in keeping the appointment. only thing I wish is after Neese being the original installers of my furnaces (4) and yearly maintaining by doing a bi-yearly checkup at a cost of $400/year that they would give a discount to customer over ten years to replace coils. I would like the owner to reconsider my replacement cost...thanks
Gerry Hull
21:32 03 Jan 20
Andy Karsh
19:54 31 Dec 19
Guy Scull
16:05 30 Dec 19
RP Schumann
16:15 28 Dec 19
The employees of Neese Jones, from the office to the field, have always been polite, on time and knowledgeable. When you need service, they always make time to get to you. They are honest and reasonable. If your not using Neese Jones, you’re missing out!!
Dean Gamage
00:44 21 Dec 19
Tim B
02:03 20 Dec 19
Needs Jones has always provided great service and quality work. Over the past 8 years they have made several service calls, and recently replaced one of my A/C units in my house this past summer. It’s great to find a company that you can count on when needed.
Jim Datka
14:41 19 Dec 19
Very informative. Explained repair challenges and kept apprised of results. Highly recommended.
Allen McBrayer
17:07 13 Dec 19
Recommended by a neighbor for yearly maintenance. Called their office to get on their schedule. The lady in the office patiently answered all my questions and gave a thorough explanation of what services would be performed during the visit. They were able to come out, right away and they met all my expectations. They called 30 minutes ahead of time to tell me they were on their way. I signed a maintenance agreement but it’s not required. I highly recommend this company. They even wore shoe covers while inside our home. Thanks Russell and Steven for doing a great job.
John Vaughan
16:08 13 Dec 19
John Caldera
17:38 11 Dec 19
Billy was great, very thorough.
Lisa Ison
15:07 11 Dec 19
The technicians take exceptionally good care of me!
Mary Mowrey-McKee
01:28 10 Dec 19
We have used Neese Jones for 27 years and we have been very satisfied with their service. When we have had emergencies, they have been very responsive.
Marcia Laird
22:15 09 Dec 19
Tyler came today for a routine service. He called ahead of time and was promptly here. He was courteous and very personable.
louis Belinfante
19:11 09 Dec 19
The person that served our home was just great!Thank you.Dr. Lou Belinfante
Michael Drahush
15:30 09 Dec 19
David was very efficient and prompt. He represented Neese-Jones well and helped guide us to properly maintain our HVAC system.
Henry Gornall
21:00 06 Dec 19
Good people who do excellent quality work.
David
10:08 05 Dec 19
Very professional service team, beginning with the phone call and concluding with service work performed. Their consistency is impressive in an industry with so many unreliable providers. They do the basics very well, every time.
Abdur-Rahim Dudar
05:31 05 Dec 19
Evelyn Barranco
04:01 05 Dec 19
In addition to being a 5 star business, each person has always taken his time to explain in a simple way the questions I have. I never feel dismissed. Great team who I have recommended often.
Glenn Fitzpatrick
00:35 05 Dec 19
Neese Jones has been our HVAC service provider for many years. They are the best! Mark did an excellent job repairing our AC. Great technician. Very thorough.
Gary Willis
16:59 03 Dec 19
All Professionally done again...
Marie Graham
16:39 03 Dec 19
Service is always easy to schedule, technicians are quick but thorough and always very nice!
Lee Fincher
01:13 02 Dec 19
I have been using Neese-Jones for 20 years. I have always felt they were a cut above the rest....Great Customer Service, Quality Workmanship and Fair Pricing. Never a disappointment and now I know why. Here is my story, you see, I had an appointment for my annual service this past Wednesday, the day before Thanksgiving. It was originally scheduled between 8-12. When my cousin passed away suddenly and the service was scheduled for Wednesday, I called to reschedule the appointment. Amanda answered the phone and asked me when would be the best time to reschedule. I told her it would be best if they could just make me the first stop so I could leave by 9:30. She quickly confirmed that would be possible. The day of the appointment, the original service tech was not available so they contacted another one and he rushed over to take care of us. Talk about world class service! But that’s not the end of the story....When I returned home late Wednesday night this handwritten letter was in the mailbox.Mr. Fincher,I want to reach out and send our thoughts and prayers to you and your family during this time. Please let us know if you need anything!Jordan NeeseMorgan NeeseDewey Neese&All of Neese Jones!
Nancy Hooper
01:08 02 Dec 19
All aspects from calling office for making appointments, ask questions, report a need - we receive courteous and prompt attention. Our service man has been familiar with the history of our system and that brings us confidence in the entire company.
Robert Moorhead
23:42 27 Nov 19
The guy even came after 5pm the day before Thanksgiving!
Shari Wood
16:43 27 Nov 19
Thomas Langdon
13:51 27 Nov 19
Annual fall checkup - ontime, thorough. Good value.
Debbie Howard
22:04 25 Nov 19
Mike Hardin
17:27 25 Nov 19
David and Chris did an excellent job in identifying our air conditioning problem. Very professional people and a pleasure working with them.We have used NeeseJones for more than 20 years in 3 different homes and they are the best.
Robert Gardere
12:04 23 Nov 19
Neese Jones was at my house a few days ago to check my humidifiers that were not working properly. They fix the problem in 10 min. As usual they were efficient,polite and helpful. I strongly recommend them.
Frank Marzullo
20:38 22 Nov 19
There is a reason why this is the top rated Heating & Air Co. in the area. They are timely, professional, honest and very easy to do bussiness with. My technician Chris was very personable and professional. He gave me great tips on how to check and keep the system healthy between visits. I'll be a loyal customer as long as I live in their service area, and if I move out, I may just pay them extra to come to my new house because that's how impressed I'am with my experience. Thank you Neese Jones for doing bussiness how you do!
Scott Allen
20:07 22 Nov 19
Have been servicing our Heating and Air needs for many years. Entire team is very professional. Highly recommend Neese-Jones.
Mike Bellantoni
17:28 20 Nov 19
Bill Krochalis
16:58 20 Nov 19
Gary from Neese-Jones just finished our regularly scheduled annual maintenance on our HVAC systems. He was prompt, friendly, thorough, professional and very knowledgeable. He explained everything he did, and took the time to do it right, even calling for another employee to drive over a part he needed. We couldn’t be happier.
Viju Rao
12:44 20 Nov 19
I have been using Neese Jones services for almost 10 years now. That itself should speak for not only the quality of their service, but also to the quality of the technicians they hire. Remarkably mannered and never trying to upsell. Keep it up.
Toni Tomasino
17:55 19 Nov 19
Billy called before his arrival, arrived as he said, changed my attic and basement filters and did it with complete dexterity and commitment. Also completed his work in a very reasonable time frame. Was courteous, friendly and knew his stuff. Hope to get him back again for the Spring check-up. Thank you.
Suzanne Fitzpatrick
15:41 19 Nov 19
Benny did our semi annual maintenance. And he was excellent!!! Did a thorough job of cleaning and checking all 5 units. And very friendly and knowledgeable. Neese Jones does excellent work. Thanks
Rob Grossman
14:56 17 Nov 19
We are on Neese Jones' seasonal maintenance plan. The technicians that come to our house are always great - quick, respectful, and informed. They're honest and professional. Recommend highly.
Don Boone
22:20 15 Nov 19
The technician, Chris Hamrick, was awesome! He determined 2 of my dampers (in less than 10 minutes) were hung up in the insulation and not actually broken. This saved me $1400 which RS Andrews quoted me to replace all 3 dampers.Neese Jones is my HVAC company of choice now!!
Mark Glazer
20:36 14 Nov 19
They came with the house, literally. We moved in 2 years ago and inherited a service contract from Neese-Jones. We live in a townhouse community and they service many of the residents. Thus far they have replaced both AC units, handle semi-annual maintenance and any issues when we need them. Did I mention the price, 50% of what I used to pay when we lived in a house in Sandy Springs.
J
17:22 14 Nov 19
Tim was awesome. Great service. Very prompt response.
Robert VandenHeuvel
17:52 13 Nov 19
Gail Cooperman
07:56 13 Nov 19
Excellent Service; Everyone with whom I spoke courteous, knowledgeable, helpful.Chris is a phenomenal, highly skilled, polite,, helpful technician. Prompt service, management and technician return calls quickly, very reasonable pricing. An honest, reputable, and family owned company!!!!
John Lassig
01:01 13 Nov 19
Billy provided prompt, thorough service to our HVAC systems. He was courteous during his visit and completed the work in a timely manner. Always a pleasure doing business with Neese Jones
Lynne's Calendar
23:06 11 Nov 19
Was able to get appointment for repair same day for one of the units on a commercial building! David repaired the unit and explained the repair/problem completely and well! And he did all with a professional and cheerful presence. Thank you Neese Jones!
Stephen Shearer
16:53 11 Nov 19
Technician called ahead of visit. He was on time. Took time to review ourtwo funaces.He was polite, has serviced us before. Great visit. Exactly what I have come to expect from Neese Jones
Dan Bakstad
16:48 11 Nov 19
Rick, our salesman, was very knowledgeable and professional. New system included AC, furnace, and 2 zone system. Installers were on time, very neat, redid poor duct work from previous system install at no additional charge, and were a pleasure to deal with. I couldn't be happier with our new system.
Jason Sabourin
14:20 11 Nov 19
My technician was great today, Anthony did a great job with the scheduled maintenance and checked out all of my concerns.
Craig Corbin
18:11 07 Nov 19
Govind Singh
18:00 06 Nov 19
Fantastic team, very professional. Answered all questions asked :-) Ben is great and follows up consistently to ensure we are satisfied. Awesome team!
MS
16:01 01 Nov 19
We have enjoyed Neese-Jones since we started using them three years ago. Today Chris arrived earlier than scheduled to get our heat running on this cold day! Thank you Chris! He explained the problem associated with switching between AC and heat, fixed our glitch so that it won't happen again, and we are now toasty warm. Always great people and wonderful service!
Nick Frasher
17:54 31 Oct 19
It's never fun to have AC issues but they are always responsive, courteous and professional. 5 Stars because I can't give 6. Nick - Spa Bow Wow
Michele Conrath
00:12 31 Oct 19
Valerie Yellin
19:12 30 Oct 19
Our Technician Mike is always so professional. HIs expertise makes me feel confident that we are getting the best possible service. He is also very pleasant and couldn't be any nicer. This summer I needed a new unit and the company was very good to work with. Their installation was perfect. I would highly recommend this company for all your HVAC needs.
Mark W
21:31 29 Oct 19
Neese Jones Has been maintaining my AC/Heating for 20 years. They are great. My unit runs like new. Great People!
sande29691
19:27 29 Oct 19
Best place and service available for all heat and air needs
Jeff Rodbell
19:11 29 Oct 19
Timely appointment, very efficient service men
Leroy Fass
14:33 29 Oct 19
good job
Don Heisch
14:29 28 Oct 19
Great Service - As always, the technician called about 15 minutes before he arrived. The technician was very professional and performed the fall inspection with filter replacement in about 15 minutes. We have been using Neese Jones for about 20 years now and have never encountered any problems. Thank you for another great year.
Jihad Mahayni
14:11 26 Oct 19
Neese Jones truly identified themselves as leaders in this market/service. Very courteous and knowledgeable staff, and very fair leadership behind them. They address customer concerns on the spot, and fair decisions are made fast yet to the customer's benefit (they are not looking for a quick buck). I continue to be very impressed with this company and have had communicated so to all my friends and family.
Marilyn Hillman
19:02 24 Oct 19
Thomas Diasio
13:40 24 Oct 19
Friendly, courteous service technicians. Solved the issue quickly and efficiently the three times they have worked for us.
Pat Arnold
19:14 23 Oct 19
Gary at Neese Jones arrived promptly as scheduled and completed the work with satisfaction. Friendly service and answered all our questions thoroughly.
Sylvia Griffin
16:06 23 Oct 19
The Techs were so nice and helpful answered all my questionsThe sales Rep. was especially helpful since I was looking to replacemy old air-conditioner. Thanks again, S. G.The Guys that installed the unit were great!
branty bailey
02:16 22 Oct 19
William Delmont
21:19 21 Oct 19
IrishChannel AnnunicationStreet
20:28 21 Oct 19
It is always a pleasure working with Neese Jones and their employees. They are profesional in all of their work, efficient in their actions. as well as courtious and on time.
Raghavan Rajaji
17:02 21 Oct 19
Very prompt in dispatching technicians. Very pleasant and well qualified technicians.
anna barlow
16:40 21 Oct 19
Have used Neese Jones for a long time and trust them and the guys that installed the unit were outstanding.
Juanita Curran
20:25 18 Oct 19
Dwayne Summar
15:29 18 Oct 19
Dave VanHorn
19:38 16 Oct 19
kimberleyander
01:06 16 Oct 19
Neese Jones originally installed all of our units with our builder. Today the one remaining original unit (19 years) old stopped working I called them, they came out same day, replaced one part and she still cranking. Very happy with the service.
George Waldner
21:14 15 Oct 19
Very much pleased with the maintenance service
Chad Elson
19:18 15 Oct 19
Carol Puetz
19:28 08 Oct 19
Quick, clean efficient!
Jim Cherry
16:29 12 Sep 19
Great work. Friendly. Professional. This HVAC company always goes above and beyond. Awesome customer service!
Connie Tetzlaff
17:00 15 Aug 19
Always friendly and efficient.
Robert Kaufmann
16:05 24 Jul 19
Kate Balzer
18:59 08 Jul 19
I was referred to Neese Jones by my dad who has been using their services for many years. I've been with them for 2 years now and have been very happy. I like the biannual maintenance package they offer, which makes regular care of my HVAC system easy. I never have any problems scheduling an appointment and all of the service technicians who've come out are excellent and very nice. I highly recommend this company.
Mary Ann Farrow
11:01 02 Jun 19
Rapid response to our emergency call due to non-functioning AC .Our service tech was friendly, competent and eager to repair unit.
Steve Doughty
11:44 14 May 19
Facebook Rating
5.0
Based on 7 reviews
Neese-Jones
5.0
Elaine Maida
17:42 07 Apr 20
So during all this Covid-19 Social Distancing, my 12 year old water heater goes out. No stress! Just call Neese-Jones for honest, reliable, on time service. As requested, William Holtzendorf came through the basement door, installed and tested the new water heater with a few additional items at the original quoted price. I never even saw him! Thank you so much for making this process as easy as could be!!
John Neubauer
22:04 19 Nov 19
We have been working with Neese-Jones for the past 2O years! They are a family business that takes pride in their work. Always on time, on budget, and they answer their phones. We have a maintenance program with them and they keep our HVAC functioning as it should...and when we have had an issue (like we all do) they are there immediately. We just had them install a tank-less water heater, and LOVE it! I HIGHLY suggest them to anyone looking for a top notch team.
Kelley Mastin Irwin
00:25 19 Aug 19
Great neighbors are hard to come by. Matthew came straight over after I told him my house was 90 degrees... on a Sunday at 6 pm!!!! THANK YOU
James Burzotta
21:29 12 Dec 16
I have been a customer of Neese Jones since July 2001 when they installed a brand new Trane system in my home I had just bought (16 years ago). They have always been great to work with. They provide great service at a very competitive price and they excel in all customer service areas. Mike has been coming out to my house for years to do the fall and spring service and my system has been just about maintenance free. I had just one part that had to be replaced in 16 years. I just had an A/C system installed today for my basement which only had a heating system previously. However, The main reason I am writing this post is becuase I recently realized that in 16 years of owning my home, Neece Jones is only one of two companies I deal with for my home that has the same great people and same great service. For a homeowner, it's nice to know I don't have to worry about my heating and A/C systems. Thanks!!!
Mark Moczarski
22:23 13 Nov 16
BEST service in the Greater Atlanta Area - Hands down, not even a question!
Jenn Downey
15:41 20 Aug 16
Neese-Jones is the best! Brian was just here and he was so nice to my two year old son. He even got a hug! Thanks for keeping us cool!
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