Service Area

Service Area

Serving Alpharetta GA and the Atlanta metropolitan area since 1992, Neese Jones Heating & Cooling provides complete heating and AC services for all major brands and models of equipment. This includes split systems, package units, heat pumps, furnaces and ductless air conditioners.

Our continuing investment in a comprehensive service department eliminates delays and promotes a rapid response to every heating and AC repair inquiry. Our NATE-Certified technicians have the knowledge and experience to quickly identify system malfunctions and complete a furnace or AC repair with minimal disruption to the customer’s daily routine.

We are proud to offer service to all of North Metro Atlanta including the following communities:

Google Rating

4.9

Based on 540 reviews

Neese Jones Heating & Air Conditioning Inc.

4.9

dean bruce

23:22 13 Aug 20

Douglas McClure

15:33 13 Aug 20

William is a great representative of Neese-Jones...a company we have used with confidence for more than twenty years.

Jessica Herrera

21:42 12 Aug 20

Our air conditioner stopped working and Neese had a technician out to our house right away. Bill was awesome and figured out the issue pretty quickly. Highly recommend!

Joseph Cegala

16:29 12 Aug 20

NJ was very responsive. My AC went out in the afternoon; they were out the next day installing a new AC. I appreciate them selling me just what i needed and not trying to over sell. The service men were professional, pleasant and neat.

Earl Bruce

22:11 10 Aug 20

Lawrence Gentile

17:59 10 Aug 20

First and foremost I have had other service technians working on my ac...BUT NONE OF THEM.HAVE THE KNOWLEDGE EXPERIENCE AND INTEGRITY OF CHRIS HAMRICK....he is by far the best anywhere...he knows his business and the systems inside and out...within a few minutes of arriving he found the problem and solved it...i can not say enough about him...Neese-Jones is extremely fortunate to have him on there team.. the company is terrific also...they have accommodated me with same day appointments and follow ups...i have used several ac/heating companies but will not call anyone else but neese-jones and NO ONE BUT CHRIS TO TAKE CARE OF MY AC/HEATING UNIT....THANKS CHRIS FOR THE GREAT SERVICE

Matthew Patterson

14:03 07 Aug 20

Great Experience...very professional and organized installation tech...company owner was timely and responsive on presenting install options to ...and speedy in scheduling of the job

Chance Cunard

15:29 06 Aug 20

Sarah Gray

18:39 05 Aug 20

Kim McNitt

16:48 05 Aug 20

We had a great experience with Neese Jones, they really helped us out of a hot situation. Billy the HVAC tech was very professional, kept us up to date with what was going on, and got us up and going quickly.

Jim

18:55 04 Aug 20

Mike installed a new condenser and it is cooling the main floor in super fashion. Thanks to him and David for identifying and resolving a much needed device in summer.

Debbie Doyle

20:12 03 Aug 20

Professional, punctual, good customer service and competitive prices

jamie miller

01:45 03 Aug 20

Fast and professional service and responsive Thanks

Laurie mom

04:36 01 Aug 20

Our entire air conditioner needed replacing. They came the very next day and spent the entire day working until the job was done. They were professional, prompt, knowledgeable, friendly and a pleasure to work with. I highly recommend them!

Rhonda Mullen

15:26 31 Jul 20

Brandy Duckett

14:10 31 Jul 20

We had 4 other heating and air companies look at our Carrier System with no luck at getting our system fixed and still have full use of our zone control. Feeling defeated we contacted Nesse Jones heating and air and they not only fixed out system they were able get our zone control working for a fraction of what the other big companies wanted. They are the only company we will use in the future!!!!Thank you Nesse Jones. We are customers for life.

Toni Tomasino

12:52 31 Jul 20

A/C died on both floors in the evening. Called Neese-Jones and Keith arrived within the hour. Able to get the downstairs to work, but the upstairs'evaporator was frozen so Keith shut down the system for the upstairs. The next day Chris arrived as the evaporator defrosted and he was able to find that it had a leak. I must say that both men were professional, friendly, patient, in that they explained how the system worked so I would understand. I was in awe of their professionalism and their total observance of Covid rules. My system is old with R22 refrigerant so instead of repairing, I decided to buy a new system to be installed the next day. A company is as good as its employees which makes Neese-Jones an excellent choice for a/c and heat.

Alisson Carrasco

22:33 30 Jul 20

Our Tech was great, Thank you Russell.

Jim Maher

20:59 30 Jul 20

We have service contracts with Neese Jones on two of our homes for a number of years and can’t say enough good things about them. Highly recommend them.

Samira Jafari

13:14 30 Jul 20

Neese is super responsive and professional to work with. Even if they get something wrong, they work hard to make it right.

Melissa R

13:02 30 Jul 20

Rick helped me find an AC that was high quality, but also fit my budget. He did a great job explaining all my options to me and had my installation set up within a day of my decision. The team took time to make sure my AC was working properly and took extra care with the wiring. I'm pleased to report it's been working great with no issues. They have a price range for everybody and were respectful of my budget. I plan to use their services again when it's time to replace my furnace.

John Caldera

21:27 29 Jul 20

Tyler was great, very thorough.

kelly smith

14:16 29 Jul 20

Prompt service. Been using them for years. They stand by their work.

Steve Deroche

09:44 29 Jul 20

Professional. Caring. Punctual Have used them for years. Highly recommend

David Kingrea

01:51 25 Jul 20

Neese Jones provides excellent service.

Megan Evans

18:18 24 Jul 20

Toni Baus

15:32 24 Jul 20

We can always count on Neese Jones! From the initial call to schedule to the complete of the service call, all employees are friendly, helpful and professional. We know we are getting the best help available!

John Jackson

19:34 23 Jul 20

We had a new coil and outdoor A/C unit installed. Kyle and Doug did a great job. They were very professional, had friendly personalities, and did an excellent installation. Thanks for the great work!

City Heights

22:14 22 Jul 20

I utilize the company for two properties and they provide outstanding service regardless of location or technician. My last engagement was for an A/C unit other companies tried but failed to repair; perhaps they were looking to sell a new system. The technician arrived and repaired the unit with an hour, adding functionality to prevent major components from being impacted in the future. They’re prices are fair and the service is superb! Won’t call anyone else and they are worth the wait (if they can’t come same day).

Andrea Ferenchik

11:17 22 Jul 20

I have always had extremely good experiences with this company. From their annual maintenance to replacing our original units. They are responsive and get right out when needed. They are very professional and I feel like they have always been a good value. Highly recommend.

Jean Scott

15:32 21 Jul 20

Everyone follows through on what they promise.--A long-time customer

Kimberly Bridges

14:33 21 Jul 20

Dave

23:18 20 Jul 20

Al Moore

22:49 20 Jul 20

Very responsive when called, same day service, tech was professional, detailed in the investigation and reporting of the problem and resolution.

Judy Orkin

17:06 20 Jul 20

15:09 20 Jul 20

Billy was very courteous and professional. He also explained what was going on. Great service every time.

Michael Casey

20:33 19 Jul 20

Tyler was efficient, courteous and friendly - a credit to your organization.

Bill Parcells

15:03 19 Jul 20

Paul Repp

13:32 18 Jul 20

All employees at Neese Jones were knowledgeable, professional and competent.

Amy Davidovich

02:43 18 Jul 20

Nikki Canter

01:44 18 Jul 20

Neese Jones has been my go to HVAC company for over 20 years. Honest, Dependable, the BEST!!

Jeffrey Cohen

15:08 17 Jul 20

Neese Jones Heating & Air Conditioning is the most reputable and professional company serving the metro Atlanta market. We know because over 17 years, we've used many others. No one compares to Neese Jones in responsiveness, professionalism and honesty and integrity.

Ashley B

13:56 17 Jul 20

They always come out quickly and fix the problem! Very pleased!

Rick Saffran

03:14 16 Jul 20

Alan Bennett our tech is very knowledgeable and professional. I trust him to do a grand job keeping our systems running.

Jennifer Talero

22:32 15 Jul 20

Customer top notch! Chris was awesome!

Kathy Gordon

02:40 15 Jul 20

Good customer service! Gary is so professional and friendly too.

MAHENDRA BAPNA

16:33 14 Jul 20

Professional work

Marilyn Hillman

14:58 14 Jul 20

Excellent service every time. The know their stuff!

Samuel Anderson

13:39 14 Jul 20

We have used Neese Jones for 15 plus years. Mike is awesome!

Dianne L Noriega

11:08 14 Jul 20

Neese-Jones installed the HVAC units in a new house we purchased in 2006. We have been extremely satisfied with the service the company has provided during all these years. When it was time to replace the units, the decision as to which company we wanted to work with was simple. Neese-Jones. Their responsiveness, knowledge, courtesy of all employees is top notch!

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Facebook Rating

5.0

Based on 9 reviews

Neese-Jones

5.0

La Checa

21:40 14 Jul 20

Our AC is working! Mark stayed until the issue was resolved. Jordan, thanks for all your help & for stopping by.

Anna Taylor Barlow

13:27 09 Jul 20

Always great customer service from the beginning to the end! Recommend them for all services! I have been a customer for a long time.

Kyung Ra

17:07 02 Jul 20

I posted this also on Next Door.

Elaine Maida

17:42 07 Apr 20

So during all this Covid-19 Social Distancing, my 12 year old water heater goes out. No stress! Just call Neese-Jones for honest, reliable, on time service. As requested, William Holtzendorf came through the basement door, installed and tested the new water heater with a few additional items at the original quoted price. I never even saw him! Thank you so much for making this process as easy as could be!!

John Neubauer

22:04 19 Nov 19

We have been working with Neese-Jones for the past 2O years! They are a family business that takes pride in their work. Always on time, on budget, and they answer their phones. We have a maintenance program with them and they keep our HVAC functioning as it should...and when we have had an issue (like we all do) they are there immediately. We just had them install a tank-less water heater, and LOVE it! I HIGHLY suggest them to anyone looking for a top notch team.

Kelley Mastin Irwin

00:25 19 Aug 19

Great neighbors are hard to come by. Matthew came straight over after I told him my house was 90 degrees... on a Sunday at 6 pm!!!! THANK YOU

James Burzotta

21:29 12 Dec 16

I have been a customer of Neese Jones since July 2001 when they installed a brand new Trane system in my home I had just bought (16 years ago). They have always been great to work with. They provide great service at a very competitive price and they excel in all customer service areas. Mike has been coming out to my house for years to do the fall and spring service and my system has been just about maintenance free. I had just one part that had to be replaced in 16 years. I just had an A/C system installed today for my basement which only had a heating system previously. However, The main reason I am writing this post is becuase I recently realized that in 16 years of owning my home, Neece Jones is only one of two companies I deal with for my home that has the same great people and same great service. For a homeowner, it's nice to know I don't have to worry about my heating and A/C systems. Thanks!!!

Mark Moczarski

22:23 13 Nov 16

BEST service in the Greater Atlanta Area - Hands down, not even a question!

Jenn Downey

15:41 20 Aug 16

Neese-Jones is the best! Brian was just here and he was so nice to my two year old son. He even got a hug! Thanks for keeping us cool!

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