Service Area

Service Area

Serving Alpharetta GA and the Atlanta metropolitan area since 1992, Neese Jones Heating & Cooling provides complete heating and AC services for all major brands and models of equipment. This includes split systems, package units, heat pumps, furnaces and ductless air conditioners.

Our continuing investment in a comprehensive service department eliminates delays and promotes a rapid response to every heating and AC repair inquiry. Our NATE-Certified technicians have the knowledge and experience to quickly identify system malfunctions and complete a furnace or AC repair with minimal disruption to the customer’s daily routine.

We are proud to offer service to all of North Metro Atlanta including the following communities:

Google Rating

4.9

Based on 441 reviews

Neese Jones Heating & Air Conditioning Inc.

4.9

Terri Rokel

15:27 29 May 20

Dave did a great job of a Spring ESA on my AC units-would highly recommend Neese Jones Heating & Air Conditioning, Inc.

Jerry Stancil

22:27 28 May 20

Tyler did an outstanding job and exceeded our expectations.

Sonya Herren

18:42 28 May 20

They are professional and their customer Service is awesome! I trust their work 100%.

barb mclean

16:08 28 May 20

Nikki Canter

15:11 28 May 20

Neese Jones has been my go to HVAC company for over 20 years. Honest, Dependable, the BEST!!

William Miller

13:28 28 May 20

Donald Stricklin

01:11 28 May 20

Great Service!!

John Dammann

00:52 28 May 20

Neese Jones did an incredible job helping meOut yesterday. I called an received same day service. They are very responsive,Honest and charge a fair price.I highly recommend them.

Mitchell Paull

21:30 27 May 20

Wonderful people!

Greg Eisenhauer

12:48 27 May 20

I've been happy with Neese Jones for years...

mike norris

11:00 27 May 20

Bill King

17:56 26 May 20

Mike T. is absolutely the best technician on the planet!

Robert Middlebrooks

14:45 26 May 20

After 18 years, I recently had to replace my HVAC system. I chose Neese Jones due to the quality service that they have been providing over the years servicing my old HVAC unit. Their team was so professional, worked very hard to position the unit in an even better way in my loft, and gave me a high level of confidence that I had chosen the right vendor by their thoroughness and quality. I am very happy with the end result. I highly recommend their company.

Leslie Ebert

23:43 24 May 20

They are amazing!!! have used them for 20 year they and just called and the showed up within AN HOUR

Selikem Kumaka

02:00 24 May 20

Mike Watford

20:04 22 May 20

I requested Chad he always does an excellent job and appreciate his input and comments. Excellent service and very professional...and on time :)

Kristen Hall

01:31 22 May 20

Great experience with everyone from start to finish, was very impressed with the people, quality of work, and professionalism. They arrived on time, got my ac installed same day and fixed several other issues for me very quickly and very well. I will continue to use them for all of our hvac needs! Thanks so much!

Tracey DeRosa

00:39 22 May 20

Dawn Driver

23:38 21 May 20

We have used Neese-Jones for at least 10+ years for our twice yearly maintenance. Everyone from the receptionist to the services techs to the owners have been a pleasure to work with. Anything I’ve needed between service appts, they have been able to answer, run out if needed or just walk me through something if I’m not sure of what to do. You will not find a better nor more personable company than Neese-Jones.

William Misc Techniques

18:46 21 May 20

We were so pleased with the ease of making an appointment AND how quickly the Company was able to respond to our request. The technician was extremely knowledgeable, was able to locate the problem and was very patient in explaining what needed to be done. A replacement part needed to be ordered and it arrived the next day!! The Company responded by having a technician come out to install the part and make sure everything was working properly. Based on my personal experience with HVAC companies, Neese Jones Heating & Air Conditioning is so far superior to any other company I have ever used. They are top notch in every respect and I can HIGHLY RECOMMEND them!

Dean Patelis

15:37 21 May 20

Chris is a professional rep and knowledgeable. Enjoy the relationship with Neese Jones, Been using them for 17 years. well done.

Rachel Bowman

00:15 21 May 20

Sean Parker

19:37 20 May 20

Glenn Sauls

18:08 20 May 20

I recently had an AC unit replaced by Neese Jones. They were professionally from the beginning to the end. The price was very fair, the technicians clean and professional, and the equipment is the best. Thanks for all you do.

Frank Hills

16:20 20 May 20

B Marks

23:55 19 May 20

Lynn stotz

18:01 19 May 20

Chris is the best!

Bobby Anderson

13:37 18 May 20

Neese Jones takes care of us in a highly professional manner. Their technicians wear the proper protective gear to protect us and themselves. We appreciate that.

Ken Baker

13:37 18 May 20

We have been using Neese Jones for over 22 years for service, repair, and replacement installation and have been very satisfied and highly recomend..

Tom Stokes

01:26 15 May 20

Kristi Cobb

02:33 13 May 20

Needed work done to close a deal on the sale of our house. Work done first thing Monday morning and we were good to go!!

Jeff McWhorter

23:07 12 May 20

Very dependable & professional. Great company to do business with.

Nagalapur Gopalaswamy

16:47 12 May 20

Excellent service. Calls 30 minutes before coming. Was very happy to see the technician wearing mask and gloves. Stood at a safe distance when talking to us. Before leaving checked whether we had any questions

Segun Badmus

03:23 12 May 20

Linda Tittsworth

21:32 11 May 20

I've been doing business with Neese Jones for several years. I find it interesting that such a great company does not need to do any advertising. They have always went out of their way to be nice, honest and do a great job the first time around. I have highly recommended them to family and friends and they have always appreciated the recommendation. My technician, Allan, arrived on time, wearing a protective mask. He assessed my problem, told and showed me how he arrived at his diagnosis, and made his recommendations. He gave suggestions, price on repairs and sent it to the office. Jordan came out and made his recommendations, explaining the difference in each proposal and we made arrangements. I find this company to be honest and tell me which product is most comparable with what I have, what differences I will see if I make changes, and let me decide.

Brandi Steinberg

18:41 11 May 20

We've used Neese-Jones for three years for our HVAC tuneup each Spring. All of the technicians have been very professional and qualified to maintain our units. They have all been very personable and friendly as well as respectful of our home and pets. Today Mike T. completed our tuneup, and he was great all around. We appreciate the attention to detail all of the technicians provide.

Joshua Shapiro

15:22 11 May 20

Had a good visit from Mike who is a technician who has been here a few times. He always does an excellent job. I appreciate his attention to detail. He takes the extra time to get the job done correctly.

Cindy Formica

15:10 11 May 20

Very professional and on time

Thomas Fluent

12:49 10 May 20

I’ve been with News-Jones for several years now and I’ve always been pleased with their technicians. They are always timely, professional, knowledgeable and great to work with whenever they come. Would recommend NJ to anyone looking for a heating/air company.

Mark Bouchane

20:37 09 May 20

Has provided excellent service for years!

Christine Davis

16:44 08 May 20

Neese-Jones has provided us with professional, consistent, quality service for over 7 years!

John G. Boake

13:34 08 May 20

I typically never give 5 stars, but when they are deserved, I can't justify not giving then! From the initial service call to the record installation time, this was a fantastic experience! The installation team showed up 30 min early and finished the job an hour ahead of time(WHAT!!) Everyone was extremely professional and polite. I will definitely use them for my next HVAC/AC/Furnace work! Thanks!

Vinny A

18:45 06 May 20

Neese Jones installed my units when we built our home in 1994 and have maintained them for the past 26 years. They are still going strong today, probably because of the excellent care and attention of the service techs at Neese Jones. A special shoutout to Mike Torney who has been our service tech for the majority of these years and has provided nothing but the best service one can expect. Kudos to the Neese Jones team for their equipment and service quality, knowledge, and responsiveness especially during these crazy times. We appreciated the extra cautions taken to ensure social distancing and safe practices.

Mat Barnwell

17:34 06 May 20

Tim was awesome. Friendly, efficient and got the job done.

Leslie Taylor

00:16 06 May 20

Neese Jones does a fantastic job of dispatching service for same day or next day repairs. Very friendly office and service staff!

William Kennedy

21:18 04 May 20

Dick Wood

16:51 04 May 20

Mark did an excellent job, very professional, explained everything so that I understood. Couldn't ask for more!

Diane Corbitt

16:10 04 May 20

Travis Janzen

13:42 04 May 20

Very pleased with the overall process. Everyone through the entire process was helpful , informative, and organized. I had everything done in less than a few business days from initial call to completed install for 2 complete systems replacement.

Ron Bell

18:13 01 May 20

Came on SAME DAY -- that's service!

mae mckenna

16:12 01 May 20

jennie robbins

12:45 01 May 20

Sandra Chaney

15:38 30 Apr 20

Magali Axson

13:00 30 Apr 20

We have been working with Neese Jones for over 5 years. We have used them for preventive maintenance, repairs, additions to our home and recently replaced a 15 year old unit on our main floor. They provided a competitive quote and then installed within a couple days. The install crew were professional and did not disturb anything inside our house as they replaced the furnace segment in the attic. A great company and Rick Harris was great to work with! I will definately continue to use them!

Mark Smith

21:43 29 Apr 20

Another great job! Thank you!

Laurie Jackson

20:19 29 Apr 20

MGE office

14:25 29 Apr 20

Kyle Horton

13:15 29 Apr 20

worked with Neese Jones for years - always professional, done a great job

Scott Ross

20:25 27 Apr 20

These guys have always been great. Called today because of a heating issue and they had someone out within an hour. The technician diagnosed the problem and had a new part installed the same day. Doesn't get much better than that. Thank you.

Berkley Jolly

15:05 27 Apr 20

the guy from Neese Jones showed up on time and was extremely courteous. I highly recommend them and their annual maintenance plan -- which is a terrific value for the money.

Gerald Scott

20:52 24 Apr 20

We could not ask for better service than we get from Neese Jones. They are prompt, professional, understanding of our needs and prompt to respond to every situation. I’ve been using Neese Jones for about 15 years. They have been a great company to work with. Service is great; charges are often less than I expected.

Donald Heisch

17:44 22 Apr 20

We have received exceptional service from Neese Jones Heating & Air Conditioning since 2001. The sales department, service technicians, and the rest of the staff are all very professional and have treated us fair for almost 20 years now. What more can I say. Thanks.

Randy Deitsch

13:16 22 Apr 20

Called these guys based on a 15 year customer's recommendation. Ben Douglas and Kyle all did a great job! These guys were scheduled and in and out in a matter of hours! Thanks guys!

Joe Bibler

22:57 21 Apr 20

Great, professional installation team. Great quality at a competitive price. I have used Neese-Jones for many years and highly recommend them.

Bill Zaryski

20:09 20 Apr 20

Mike Torney is an outstanding technician. Professional attitude. He gives us the feeling we are well taken care of each time he does our semi-annual maintenance. Because of him, we highly recommend Neese Jones.

Steve Garner

16:32 20 Apr 20

Great service, timely, courteous and professional. Recommend highly!

Chris Wakefield

01:31 17 Apr 20

Thank you for the great work!

Andre L.

21:29 15 Apr 20

Installation was very professional, prompt service. Excellent customer service and a great quality price for the AC units. Cody and Steven did an awesome job designing the ductwork and installing my Carrier units. Very quiet and cools off the house very well. In addition, I want to thank Ben who was so great in coordinating the process. I would recommend Neese Jones Heating & Air Conditioning to everyone.Thanks, André!

Linda Roberts-Betsch

22:56 11 Apr 20

Jeff Betsch

16:52 10 Apr 20

Needed to replace our 20yr-old HVAC system. The Neese-Jones crew came out at the appointed time & immediately set to work. They replaced the entire system & were done in just a few short hours. Perfect!!!

William Schabel

03:52 10 Apr 20

Technician was wonderful!

Hal White

18:13 09 Apr 20

Carl Pirkle

20:09 08 Apr 20

I rate the service rendered by the two installers as "excellent." They were courteous, wore covers on their shoes and gloves when appropriate. As far as I could tell, installation went smoothly--it wasn't easy hauling equipment up through the opening to the attic. Every thing looks good.

Ken Long

18:54 08 Apr 20

Yet another great service call from Neese Jones Heating & Air to perform my spring checkup on my AC units before they are needed.

Jeremy P. Williamson

15:59 06 Apr 20

Diana Dobelstein

21:25 03 Apr 20

We purchased two new HVAC systems from Rick at Neese Jones. He explained the various systems to choose from, gave a clear and precise estimate, and followed up after the job was complete. His crew was personable and explained everything they were doing as they carried various pieces into the house. We're extremely pleased we went with Neese Jones and would highly recommend them!

David Poteet

17:49 02 Apr 20

Anytime I have an issue with my HVAC they are awesome. Had a problem late on a Friday night and they were at my house until midnight getting my unit to function. I have them do maintenance twice a year. They are always on time and always give me a call ahead. Thanks to Dewey and his team.

Dee Mac

16:57 30 Mar 20

Nancy Eyles

16:51 30 Mar 20

Same day service, very professional technician, very happy with service, A++++

Chapel Comcommittee

00:20 27 Mar 20

Rob Carreno

13:17 26 Mar 20

Neese Jones did an AWESOME!!! job

Eddie Karnes

17:19 25 Mar 20

Samantha Barrett

15:23 25 Mar 20

Great experience. Both the office admin and the serviceman were friendly and professional, and they kept me updated with phone calls. They were able to come out the next day, as I requested. I was given a short, two-hour window, and they came within that timeframe and called me in advance. During this quarantine, they were able to fix what they could from the outside (in the rain), and told me they'd come back when this is over to look for the leak on the inside (all conversation over the phone or through a window). For reference, I'm still waiting on the phone call from the company listed on the unit... So happy to have my A/C working as the temperatures climb this week!

Gregg Weldon

17:30 20 Mar 20

Cheryl Doughty

01:50 15 Mar 20

Great service, always!

Art

15:50 13 Mar 20

NJ has been my H&AC service provider since I built my house 21 years ago. The front and back office folks are super. always there when needed and scheduled. The work and products provided are second to none.

Anton Fedorov

15:32 06 Mar 20

Exceptional service.

Debi Ledford

21:50 05 Mar 20

Service Tech was in his van leaving when I walked out and asked him to help me with an additional item, other than the one he came for. He was very nice to assist me.

kelly smith

14:32 05 Mar 20

Prompt service. Been using them for years. They stand by their work.

John Jordan

20:16 04 Mar 20

great experience! effective accurate diagnosis with Nest Thermostat issues

Paula Sebusch

21:18 03 Mar 20

Alan came out to do our service today and he was very friendly and professional. We have had Neese Jones Heating and Air for many years and we are very happy with their service.

Nikki Henderson

07:30 03 Mar 20

This is the only company I use for heating and air service. Everyone that has come to service my house is super friendly, clean and they know exactly what to do to fix it. They are so wonderful in explaining what is wrong to me. Alan is a wonderful technician who is just great. He understood the smart device my husband installed and was able to fix our heating issue.

Geoff Knosher

03:26 02 Mar 20

Rick Harris, Sales person, was very knowledgeable about all the units and features of the many different units. He looked at what we had and asked what we wanted out of the system. I did not know what I did not know about the newer features and Rick educated me and allowed me to make an informed decision. This was for 2 new HVAC systems; so not a small job. Install crew 1 showed up on time and progressed along on time with the bigger job. Install team 2 showed up later to get the upstairs unit done while the other team completed the first unit. There was lots going on, but everything came together and complete by 5pm. Courteous installers that knew what they were doing. I have already recommended Rick Harris and the Neese Jones Team to two of my friends that need new HVAC units. Thank you Neese Jones for a job well done!GeoffUPDATE - Feb 2020I had Rick come out as we needed to have Cleaner / Dryer air in the house. Rick recommended Aprilaire 5000 filters for both units and a central dehumidifier for the basement/1st floor combined unit.Rick had to get creative to make it all work out with the combined system of the basement/1st floor, but he along with Francisco did an amazing job to make it all work within a reasonable budget. The Neese-Jones Team that performed the work was Kyle, Doug, Orlando and Francisco. They were completely professional and covered things up that might get dusty/dirty and laid floor covering down so as not to hurt the newly installed hardwoods...amazing professionalism in a day when that is forgotten most of the time.Thank you Neese-Jones for another excellent project/addition to my HVAC systems.

D shaw

23:08 27 Feb 20

Couldn’t ask for better customer service. The entire process from sales, to installation, to activation has just been a great experience. Neese-Jones service technicians are just first rate. Couldn’t ask for a better experience. Highly recommended for your HVAC needs.

Richard Adams

23:48 18 Feb 20

I am a builder/remodeler and have used them for many years. If they were not good I would not keep using them. Good folks

Michael Russell

15:05 13 Feb 20

We have had Neese Jones service our HVAC needs for almost 20 years and their Customer Service is the best! The people at Neese Jones are their #1 asset and providing quick, responsive service is something we have come to rely on all these years. I have always felt as if they have my best interests, both comfort and economic, in mind when providing service and offering solutions!

Thomas ritchie

00:06 08 Feb 20

Everyone we have worked with at Neese Jones has been very professional. They have shown up on time and done a great job. Everything about pricing, service and warranty has been very clear and up front.Thanks

Jay E

18:27 05 Feb 20

The tech came out to my house today to perform regular inspection/maintenance to my HVAC unit. He was very professional and courteous. He called prior to arriving and arrived shortly thereafter. Fortunately, there was no need for service as my unit is new but it was good to hear that all things were good. Kudos to Neese Jones and their crew.

William Haynes

17:35 05 Feb 20

Neese Jones Heating & Air Conditioning Inc. is a company that is very professional and makes sure the job gets done the right way. I will definitely be using them again.

Zane Dennis

13:00 03 Feb 20

Neese-Jones went far above and beyond to help our company replace two units on short notice. Jordan, the service manager, has been nothing but accommodating and helpful throughout the process. The labor sent to install the units hustled to ensure the job was completed within a day. We look forward to doing more business with them in the future!

Jason Williams

13:16 31 Jan 20

Lynne Hope

22:48 30 Jan 20

Neese Jones has done commercial and residential work for us!!! We love them!! Great work, great rates and above all great people!!!

Sarah Zeller

16:08 30 Jan 20

They have been my A/C and heating company for 25 years! Meticulous, honest, on time, great communication and friendly, office and technicians and installers. Emergencies are not a problem with them. Love you guys! Wouldn’t use anyone else! I’d be happy to be a reference if you ever need one.

Erik Johnson

21:16 29 Jan 20

Had to move my ac units away from house for a day to fix a foundation issue. They where very accommodating and did a great job of moving the ac units away then reattaching them and making sure every thing work correctly. Very polite and knowledgeable.

Jay Eibler

20:37 26 Jan 20

Service Agreement customer of many years, while they advertise 24/7 service they are not available on Sunday (not even a message service)....Update: After this review, a Neese-Jones rep called us and came to our house immediately. Apparently their phone system was down. Thank you Jordan from Neese-Jones!

Joseph DeLapp

16:49 26 Jan 20

Mike Torney has come to the house now twice and is always looking for ay to enhance performance and to help (eg. reprogramming the thermostats). Class act. Very helpful. Provides additional value to Neese Jones' service.

Randy Muecke

19:00 23 Jan 20

Always the best. Have been using them over 25 years.

Samantha Shelton

15:17 20 Jan 20

Neese Jones is an exceptional company focused on quality products and excellent customer service. I cannot say enough positive things about this team and this company. It comes from the very top with Dewey Neese and trickles down through every single member of the organization. They have all of our service contracts for our locations and will always have my full support and endorsement.

Michael Denham

19:41 17 Jan 20

Justin DeCusati

19:30 15 Jan 20

Fantastic job and customer service as always! Extremely reliable and courteous staff. Can’t wait to use them again for our new unit.

Trebba Putnam

15:14 14 Jan 20

We are selling our home. The buyers home inspector mentioned a potential safety issue. Neese-Jones came out ASAP, reviewed the area mentioned and provided a report showing all items met code and no items were a potential safety risk. Thank you!

Craig Harris

23:00 04 Jan 20

True Christian values are displayed in there people and they work. When one of our heaters went down, Anthony had us up and running the same day.

Karen Katoot

13:54 04 Jan 20

Neese Jones was fast and efficient in correcting my problem. They were also punctual and very polite. I would definitely recommend this company for your needs!!!

PALA BALA

01:29 04 Jan 20

the techs are very professional. they are very prompt in keeping the appointment. only thing I wish is after Neese being the original installers of my furnaces (4) and yearly maintaining by doing a bi-yearly checkup at a cost of $400/year that they would give a discount to customer over ten years to replace coils. I would like the owner to reconsider my replacement cost...thanks

Gerry Hull

21:32 03 Jan 20

Andy Karsh

19:54 31 Dec 19

Guy Scull

16:05 30 Dec 19

RP Schumann

16:15 28 Dec 19

The employees of Neese Jones, from the office to the field, have always been polite, on time and knowledgeable. When you need service, they always make time to get to you. They are honest and reasonable. If your not using Neese Jones, you’re missing out!!

Dean Gamage

00:44 21 Dec 19

Tim B

02:03 20 Dec 19

Needs Jones has always provided great service and quality work. Over the past 8 years they have made several service calls, and recently replaced one of my A/C units in my house this past summer. It’s great to find a company that you can count on when needed.

Jim Datka

14:41 19 Dec 19

Very informative. Explained repair challenges and kept apprised of results. Highly recommended.

Allen McBrayer

17:07 13 Dec 19

Recommended by a neighbor for yearly maintenance. Called their office to get on their schedule. The lady in the office patiently answered all my questions and gave a thorough explanation of what services would be performed during the visit. They were able to come out, right away and they met all my expectations. They called 30 minutes ahead of time to tell me they were on their way. I signed a maintenance agreement but it’s not required. I highly recommend this company. They even wore shoe covers while inside our home. Thanks Russell and Steven for doing a great job.

John Vaughan

16:08 13 Dec 19

John Caldera

17:38 11 Dec 19

Billy was great, very thorough.

Lisa Ison

15:07 11 Dec 19

The technicians take exceptionally good care of me!

Mary Mowrey-McKee

01:28 10 Dec 19

We have used Neese Jones for 27 years and we have been very satisfied with their service. When we have had emergencies, they have been very responsive.

Marcia Laird

22:15 09 Dec 19

Tyler came today for a routine service. He called ahead of time and was promptly here. He was courteous and very personable.

louis Belinfante

19:11 09 Dec 19

The person that served our home was just great!Thank you.Dr. Lou Belinfante

Michael Drahush

15:30 09 Dec 19

David was very efficient and prompt. He represented Neese-Jones well and helped guide us to properly maintain our HVAC system.

Henry Gornall

21:00 06 Dec 19

Good people who do excellent quality work.

David

10:08 05 Dec 19

Very professional service team, beginning with the phone call and concluding with service work performed. Their consistency is impressive in an industry with so many unreliable providers. They do the basics very well, every time.

Abdur-Rahim Dudar

05:31 05 Dec 19

Evelyn Barranco

04:01 05 Dec 19

In addition to being a 5 star business, each person has always taken his time to explain in a simple way the questions I have. I never feel dismissed. Great team who I have recommended often.

Glenn Fitzpatrick

00:35 05 Dec 19

Neese Jones has been our HVAC service provider for many years. They are the best! Mark did an excellent job repairing our AC. Great technician. Very thorough.

Gary Willis

16:59 03 Dec 19

All Professionally done again...

Marie Graham

16:39 03 Dec 19

Service is always easy to schedule, technicians are quick but thorough and always very nice!

Lee Fincher

01:13 02 Dec 19

I have been using Neese-Jones for 20 years. I have always felt they were a cut above the rest....Great Customer Service, Quality Workmanship and Fair Pricing. Never a disappointment and now I know why. Here is my story, you see, I had an appointment for my annual service this past Wednesday, the day before Thanksgiving. It was originally scheduled between 8-12. When my cousin passed away suddenly and the service was scheduled for Wednesday, I called to reschedule the appointment. Amanda answered the phone and asked me when would be the best time to reschedule. I told her it would be best if they could just make me the first stop so I could leave by 9:30. She quickly confirmed that would be possible. The day of the appointment, the original service tech was not available so they contacted another one and he rushed over to take care of us. Talk about world class service! But that’s not the end of the story....When I returned home late Wednesday night this handwritten letter was in the mailbox.Mr. Fincher,I want to reach out and send our thoughts and prayers to you and your family during this time. Please let us know if you need anything!Jordan NeeseMorgan NeeseDewey Neese&All of Neese Jones!

Nancy Hooper

01:08 02 Dec 19

All aspects from calling office for making appointments, ask questions, report a need - we receive courteous and prompt attention. Our service man has been familiar with the history of our system and that brings us confidence in the entire company.

Robert Moorhead

23:42 27 Nov 19

The guy even came after 5pm the day before Thanksgiving!

Shari Wood

16:43 27 Nov 19

Thomas Langdon

13:51 27 Nov 19

Annual fall checkup - ontime, thorough. Good value.

Debbie Howard

22:04 25 Nov 19

Mike Hardin

17:27 25 Nov 19

David and Chris did an excellent job in identifying our air conditioning problem. Very professional people and a pleasure working with them.We have used NeeseJones for more than 20 years in 3 different homes and they are the best.

Robert Gardere

12:04 23 Nov 19

Neese Jones was at my house a few days ago to check my humidifiers that were not working properly. They fix the problem in 10 min. As usual they were efficient,polite and helpful. I strongly recommend them.

Frank Marzullo

20:38 22 Nov 19

There is a reason why this is the top rated Heating & Air Co. in the area. They are timely, professional, honest and very easy to do bussiness with. My technician Chris was very personable and professional. He gave me great tips on how to check and keep the system healthy between visits. I'll be a loyal customer as long as I live in their service area, and if I move out, I may just pay them extra to come to my new house because that's how impressed I'am with my experience. Thank you Neese Jones for doing bussiness how you do!

Scott Allen

20:07 22 Nov 19

Have been servicing our Heating and Air needs for many years. Entire team is very professional. Highly recommend Neese-Jones.

Mike Bellantoni

17:28 20 Nov 19

Bill Krochalis

16:58 20 Nov 19

Gary from Neese-Jones just finished our regularly scheduled annual maintenance on our HVAC systems. He was prompt, friendly, thorough, professional and very knowledgeable. He explained everything he did, and took the time to do it right, even calling for another employee to drive over a part he needed. We couldn’t be happier.

Viju Rao

12:44 20 Nov 19

I have been using Neese Jones services for almost 10 years now. That itself should speak for not only the quality of their service, but also to the quality of the technicians they hire. Remarkably mannered and never trying to upsell. Keep it up.

Toni Tomasino

17:55 19 Nov 19

Billy called before his arrival, arrived as he said, changed my attic and basement filters and did it with complete dexterity and commitment. Also completed his work in a very reasonable time frame. Was courteous, friendly and knew his stuff. Hope to get him back again for the Spring check-up. Thank you.

Suzanne Fitzpatrick

15:41 19 Nov 19

Benny did our semi annual maintenance. And he was excellent!!! Did a thorough job of cleaning and checking all 5 units. And very friendly and knowledgeable. Neese Jones does excellent work. Thanks

Rob Grossman

14:56 17 Nov 19

We are on Neese Jones' seasonal maintenance plan. The technicians that come to our house are always great - quick, respectful, and informed. They're honest and professional. Recommend highly.

Don Boone

22:20 15 Nov 19

The technician, Chris Hamrick, was awesome! He determined 2 of my dampers (in less than 10 minutes) were hung up in the insulation and not actually broken. This saved me $1400 which RS Andrews quoted me to replace all 3 dampers.Neese Jones is my HVAC company of choice now!!

Mark Glazer

20:36 14 Nov 19

They came with the house, literally. We moved in 2 years ago and inherited a service contract from Neese-Jones. We live in a townhouse community and they service many of the residents. Thus far they have replaced both AC units, handle semi-annual maintenance and any issues when we need them. Did I mention the price, 50% of what I used to pay when we lived in a house in Sandy Springs.

17:22 14 Nov 19

Tim was awesome. Great service. Very prompt response.

Robert VandenHeuvel

17:52 13 Nov 19

Gail Cooperman

07:56 13 Nov 19

Excellent Service; Everyone with whom I spoke courteous, knowledgeable, helpful.Chris is a phenomenal, highly skilled, polite,, helpful technician. Prompt service, management and technician return calls quickly, very reasonable pricing. An honest, reputable, and family owned company!!!!

John Lassig

01:01 13 Nov 19

Billy provided prompt, thorough service to our HVAC systems. He was courteous during his visit and completed the work in a timely manner. Always a pleasure doing business with Neese Jones

Lynne's Calendar

23:06 11 Nov 19

Was able to get appointment for repair same day for one of the units on a commercial building! David repaired the unit and explained the repair/problem completely and well! And he did all with a professional and cheerful presence. Thank you Neese Jones!

Stephen Shearer

16:53 11 Nov 19

Technician called ahead of visit. He was on time. Took time to review ourtwo funaces.He was polite, has serviced us before. Great visit. Exactly what I have come to expect from Neese Jones

Dan Bakstad

16:48 11 Nov 19

Rick, our salesman, was very knowledgeable and professional. New system included AC, furnace, and 2 zone system. Installers were on time, very neat, redid poor duct work from previous system install at no additional charge, and were a pleasure to deal with. I couldn't be happier with our new system.

Jason Sabourin

14:20 11 Nov 19

My technician was great today, Anthony did a great job with the scheduled maintenance and checked out all of my concerns.

Craig Corbin

18:11 07 Nov 19

Govind Singh

18:00 06 Nov 19

Fantastic team, very professional. Answered all questions asked :-) Ben is great and follows up consistently to ensure we are satisfied. Awesome team!

16:01 01 Nov 19

We have enjoyed Neese-Jones since we started using them three years ago. Today Chris arrived earlier than scheduled to get our heat running on this cold day! Thank you Chris! He explained the problem associated with switching between AC and heat, fixed our glitch so that it won't happen again, and we are now toasty warm. Always great people and wonderful service!

Nick Frasher

17:54 31 Oct 19

It's never fun to have AC issues but they are always responsive, courteous and professional. 5 Stars because I can't give 6. Nick - Spa Bow Wow

Michele Conrath

00:12 31 Oct 19

Valerie Yellin

19:12 30 Oct 19

Our Technician Mike is always so professional. HIs expertise makes me feel confident that we are getting the best possible service. He is also very pleasant and couldn't be any nicer. This summer I needed a new unit and the company was very good to work with. Their installation was perfect. I would highly recommend this company for all your HVAC needs.

Mark W

21:31 29 Oct 19

Neese Jones Has been maintaining my AC/Heating for 20 years. They are great. My unit runs like new. Great People!

sande29691

19:27 29 Oct 19

Best place and service available for all heat and air needs

Jeff Rodbell

19:11 29 Oct 19

Timely appointment, very efficient service men

Leroy Fass

14:33 29 Oct 19

good job

Don Heisch

14:29 28 Oct 19

Great Service - As always, the technician called about 15 minutes before he arrived. The technician was very professional and performed the fall inspection with filter replacement in about 15 minutes. We have been using Neese Jones for about 20 years now and have never encountered any problems. Thank you for another great year.

Jihad Mahayni

14:11 26 Oct 19

Neese Jones truly identified themselves as leaders in this market/service. Very courteous and knowledgeable staff, and very fair leadership behind them. They address customer concerns on the spot, and fair decisions are made fast yet to the customer's benefit (they are not looking for a quick buck). I continue to be very impressed with this company and have had communicated so to all my friends and family.

Marilyn Hillman

19:02 24 Oct 19

Thomas Diasio

13:40 24 Oct 19

Friendly, courteous service technicians. Solved the issue quickly and efficiently the three times they have worked for us.

Pat Arnold

19:14 23 Oct 19

Gary at Neese Jones arrived promptly as scheduled and completed the work with satisfaction. Friendly service and answered all our questions thoroughly.

Sylvia Griffin

16:06 23 Oct 19

The Techs were so nice and helpful answered all my questionsThe sales Rep. was especially helpful since I was looking to replacemy old air-conditioner. Thanks again, S. G.The Guys that installed the unit were great!

branty bailey

02:16 22 Oct 19

William Delmont

21:19 21 Oct 19

IrishChannel AnnunicationStreet

20:28 21 Oct 19

It is always a pleasure working with Neese Jones and their employees. They are profesional in all of their work, efficient in their actions. as well as courtious and on time.

Raghavan Rajaji

17:02 21 Oct 19

Very prompt in dispatching technicians. Very pleasant and well qualified technicians.

anna barlow

16:40 21 Oct 19

Have used Neese Jones for a long time and trust them and the guys that installed the unit were outstanding.

Juanita Curran

20:25 18 Oct 19

Dwayne Summar

15:29 18 Oct 19

Dave VanHorn

19:38 16 Oct 19

kimberleyander

01:06 16 Oct 19

Neese Jones originally installed all of our units with our builder. Today the one remaining original unit (19 years) old stopped working I called them, they came out same day, replaced one part and she still cranking. Very happy with the service.

George Waldner

21:14 15 Oct 19

Very much pleased with the maintenance service

Chad Elson

19:18 15 Oct 19

Carol Puetz

19:28 08 Oct 19

Quick, clean efficient!

Jim Cherry

16:29 12 Sep 19

Great work. Friendly. Professional. This HVAC company always goes above and beyond. Awesome customer service!

Connie Tetzlaff

17:00 15 Aug 19

Always friendly and efficient.

Robert Kaufmann

16:05 24 Jul 19

Kate Balzer

18:59 08 Jul 19

I was referred to Neese Jones by my dad who has been using their services for many years. I've been with them for 2 years now and have been very happy. I like the biannual maintenance package they offer, which makes regular care of my HVAC system easy. I never have any problems scheduling an appointment and all of the service technicians who've come out are excellent and very nice. I highly recommend this company.

Mary Ann Farrow

11:01 02 Jun 19

Rapid response to our emergency call due to non-functioning AC .Our service tech was friendly, competent and eager to repair unit.

Steve Doughty

11:44 14 May 19

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5.0

Based on 7 reviews

Neese-Jones

5.0

Elaine Maida

17:42 07 Apr 20

So during all this Covid-19 Social Distancing, my 12 year old water heater goes out. No stress! Just call Neese-Jones for honest, reliable, on time service. As requested, William Holtzendorf came through the basement door, installed and tested the new water heater with a few additional items at the original quoted price. I never even saw him! Thank you so much for making this process as easy as could be!!

John Neubauer

22:04 19 Nov 19

We have been working with Neese-Jones for the past 2O years! They are a family business that takes pride in their work. Always on time, on budget, and they answer their phones. We have a maintenance program with them and they keep our HVAC functioning as it should...and when we have had an issue (like we all do) they are there immediately. We just had them install a tank-less water heater, and LOVE it! I HIGHLY suggest them to anyone looking for a top notch team.

Kelley Mastin Irwin

00:25 19 Aug 19

Great neighbors are hard to come by. Matthew came straight over after I told him my house was 90 degrees... on a Sunday at 6 pm!!!! THANK YOU

James Burzotta

21:29 12 Dec 16

I have been a customer of Neese Jones since July 2001 when they installed a brand new Trane system in my home I had just bought (16 years ago). They have always been great to work with. They provide great service at a very competitive price and they excel in all customer service areas. Mike has been coming out to my house for years to do the fall and spring service and my system has been just about maintenance free. I had just one part that had to be replaced in 16 years. I just had an A/C system installed today for my basement which only had a heating system previously. However, The main reason I am writing this post is becuase I recently realized that in 16 years of owning my home, Neece Jones is only one of two companies I deal with for my home that has the same great people and same great service. For a homeowner, it's nice to know I don't have to worry about my heating and A/C systems. Thanks!!!

Mark Moczarski

22:23 13 Nov 16

BEST service in the Greater Atlanta Area - Hands down, not even a question!

Jenn Downey

15:41 20 Aug 16

Neese-Jones is the best! Brian was just here and he was so nice to my two year old son. He even got a hug! Thanks for keeping us cool!

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