Service Area

Service Area

Serving Alpharetta GA and the Atlanta metropolitan area since 1992, Neese Jones Heating & Cooling provides complete heating and AC services for all major brands and models of equipment. This includes split systems, package units, heat pumps, furnaces and ductless air conditioners.

Our continuing investment in a comprehensive service department eliminates delays and promotes a rapid response to every heating and AC repair inquiry. Our NATE-Certified technicians have the knowledge and experience to quickly identify system malfunctions and complete a furnace or AC repair with minimal disruption to the customer’s daily routine.

We are proud to offer service to all of North Metro Atlanta including the following communities:

Google Rating

4.9

Based on 718 reviews

Neese Jones Heating & Air Conditioning Inc.

4.9

Jenifer Cusick

17:42 16 Jun 21

Neese Jones provides service that is unmatched! The technicians are professional, knowledgeable, prompt and courteous. I have had 4 new HVAC units installed by Neese-Jones over the last 15 years, including a mini-split in a sunroom. They carry top of the line equipment and are super responsive if there is any small issue that arises. I keep a maintenance contract with Neese-Jones and they keep the systems in great working condition each fall and spring. They came out quickly this week when I called because the AC was not cooling properly. It turned out to be due to a large amount of dust created by a renovation project. They quickly replaced the filter and checked out the system while they were here. My AC is back to working beautifully!

Richard Owens

15:43 16 Jun 21

Shirley McKenney

12:41 16 Jun 21

Always satisfied with service. Always on time, servicemen always polite and respectful of premises. Just purchased new air conditioning system. Been a client for many years. Would highly recommend.

Chirag Gandhi

01:40 16 Jun 21

They were very responsive and able to come out the same day to look at our AC issue. Both the specialists (Chris and Mark) were very professional, thorough and explained the issues that they found. I highly recommend Neese Jones!

Brandon Keyarts

01:03 16 Jun 21

Great company, from the people in the office, to the guys doing the work! Our downstairs A/C unit stopped working, and while I told them it wasn't an emergency, they were able to get someone out to me the same day I called. When my suspicions were confirmed that the unit was toast (it was old and I knew I was on borrowed time), they were able to line up an install within the week. The guys who came out to install were very polite and respected our home. They put in a long day, but got both units swapped out and working. Very happy I called Neese-Jones to get the job done!

Angie Cooper

20:29 15 Jun 21

Tech. Arrived on time and explained things well, very professional and fast response.

Greg Esterman

19:26 15 Jun 21

Very good firm. I would recommend them. Several others on our street use them as well.

Carl Cannon

15:05 15 Jun 21

Neese Jones always provides great service in a timely fashion. This morning I called them at 8:05am to request service on an air conditioning unit that had stopped working. They promptly sent a service technician, and he diagnosed the problem and fixed it by 10:00am.

Peter Lortie

18:09 14 Jun 21

Doug Hill

15:48 14 Jun 21

We have been using Neese-Jones since 2006. We have found this company to be very reliable, professional and courteous. They service our units twice a year and leave us with a through explanation and written report detailing all they did during the inspection. They are never in a rush and are patient in making sure we understand the facts...We appreciate this company!ANTHONY FERRARA - Service TechnicianAll the Neese-Jones people from the professional office staff to every Technician leaves us with a satisfied experience. Our visit today was performed by Technician Anthony Ferrara. Anthony has serviced our home many times and does a very through inspection every time. We feel very confident recommending Neese Jones and if you give them a try, we sure believe you will not regret it.Doug Hill

John Caldera

14:38 12 Jun 21

Another superb visit. Problem quickly identifies and resolved!

Katie Kerins

19:28 10 Jun 21

Henry T. Johnson

18:58 10 Jun 21

I am on a maintenance plan with this company, they came on time with bi-yearly appointment. The tech was top notch. Highly recommend. Keeping the system up and running is a huge priority not something I did the past and only cause issue. Maintenance is the key!!!

dennis fong

19:56 08 Jun 21

The Neese Jones technician (William "Billy" Holtzendorf were outstanding on every level, from the initial phone call to the proper diagnostics and solution. The technician was more than proficient and actually took a very systematic approach to diagnose the part of the system that was faulty. That is what I feared most, the sledge hammer approach where everything is faulty and the all pieces would need to be replaced. I now feel so comfortable with the Neese-Jones team that I will immediately sign up for an annual maintenance contract. The 2 scheduled services/check ups per year will provide piece of mind that I will be entering the summer or winter season without have to worry about the A/C or HVAC system. In conclusion, I cannot say enough good things about my current experience with Neese-Jones.

Lee Jones

15:34 08 Jun 21

Our AC unit went out in our basement and they were able to repair it under warranty. Quick response, as I had company coming later that day to stay with us. We have been clients of Neese Jones for over 20 years. They have always been great to work with and do a great job!

Debbie Joiner

23:45 07 Jun 21

Same day service for air not working. Was able to replace a part same day

Colby Green

19:04 06 Jun 21

Our AC unit failed on Memorial Day evening and a tech from Neese Jones was the only one (I called over 15 HVAC companies) that would come out that evening to take a look at it. Ended up replacing the entire AC unit, upgraded us to a larger unit at no additional cost and had the unit installed 2 days later. Excellent experience, highly recommended as it is often difficult to find a reputable HVAC company. I also signed up for a maintenance agreement with them.

Lee Sherman

17:18 05 Jun 21

From Cody's first visit to give us an estimate, to the finish of the job by Kyle and crew, the experience was what every homeowner wants in a service provider. The level of professionalism, knowledge and efficiency was fantastic! We highly recommend Neese-Jones for any and all HVAC need.

Harrison Elliott

18:44 02 Jun 21

Gary Willis

15:20 02 Jun 21

All Professionally done again...

Craig Harris

14:47 02 Jun 21

Anthony, is always on time, and does a great job. Would recommend this company to anyone living in Milton, or Alpharetta Ga.

James Maxwell

17:07 01 Jun 21

Started annual HVAC maintenance contract. I found the HVAC technician to be highly knowledgeable, friendly and professional. I got an honest assessment of my older HVAC systems and quality maintenance on these systems. No high pressure sales or push for other services. It was a very positive experience and I plan to continue using their services.

ANTHONY WRIGHT

16:09 01 Jun 21

Larry Ness

14:07 01 Jun 21

Excellent company to purchase HVAC systems and keep them maintained in top condition!

Jason Tarkenton

13:40 01 Jun 21

Top notch service all around.. Can't give anything less than best rating for service.. Very happy with this experience..

Gary Nixon

13:50 31 May 21

I highly recommend this fine local company for your AC needs.

rhoda zuravsky

11:21 30 May 21

My A/C started making a lot of noise and I found the temperature in my attic really hot.Neese Jones was called and Russell came earlier than expected. He fixed the problem in no time at all! He was extremely professional and courteous. I’m only going to use Neese Jones from now on and ask specifically for Russell. Not only that, I plan to get two times a year maintenance with this superior company!

Lee Toole

14:37 29 May 21

very professional

Jason Klanac

20:43 28 May 21

Neese-Jones was quick to respond and send someone out ASAP. Professional staff and quick with estimates and repairs.

Leroy Fass

15:27 28 May 21

excellent job

Larry Mannis

14:01 28 May 21

Cecelia Lee

03:10 28 May 21

This company is great. They came out tonight to get my air conditioning running. They explain things really well and are always friendly.

kathryn waltz

20:12 27 May 21

Jordan was very responsive to my needs and concerns. Workers were on time and provided quality service. In 2010 I had Neese Jones install my heating and air units as well as a water heater. Both Mr. Neese and Mr. Jones came to my house to insure the job was handled correctly. I would highly recommend this company to anyone needing services their company provides. They care about their customers as well as their employers. Great job!!

louis Belinfante

16:45 27 May 21

The person that served our home was just great!Thank you.Dr. Lou Belinfante

Dana Davis

22:04 26 May 21

This company is fantastic. The owner Jordan is so nice. Every time we have to have maintenance people at our home they are very professional. I would recommend this company for sure.

John Smith

21:42 26 May 21

Duy, the A/C technician from Neese Jones Heating & Air replaced the evaporator coil on my A/C unit today 5/26/21. I found Duy to be very thorough in his work. He checked to make sure everything was working properly before he left. He was, also, very efficient in completing the work in a minimal amount of time for a complicated process of installation. I found him to be very knowledgeable in his line of work, answering all of my questions in an expert manner. Neese Jones should make certain that they keep this guy on their team for sure. A well-deserved 5 star rating to Duy and Neese Jones.

Liliana Boyd

17:40 26 May 21

Excellent Service, Prompt and Courteous. A+++

Teresa Nichols

19:24 25 May 21

Keith from Neese Jones came our within 24 hours after our call for repair. We needed a part replaced and he explained the function of the part, quoted a price, replaced the part and our filter and got us back up and running within 35 minutes. He was professional, informative, and genuine. The price was reasonable and we will definitely be doing business with this company again.

Cindy Hajduk

16:14 25 May 21

I have been a customer for Neese Jones for over 25 years. I trust them and value their service at our home. Technicians are professional and honest. Easy to get appointments scheduled and very responsive when issues arise.

Field Tech

12:35 25 May 21

Very responsive; excellent service. The technicians identified the underlying issues with our multiple HVAC units and provided honest and timely recommendations for filter replacement rather than costly and unnecessary repairs. Highly recommend!!!

Guy Scull

16:21 21 May 21

Our technician, Mike Torney, was absolutely fantastic. Arrived on time, was polite, wore his mask and protective shoe coverings, conducted his HVAC maintenance, informed me of any potential situations in the future and took pictures of these. Very, very thorough.A very good experience. I will keep asking for Mike in the future for all of our HVAC maintenance requirements.

Victor Osin

00:13 21 May 21

I would not consider using any other company to service my hvac unit. Chris H. Is our technician and he is the best. He is trustworthy and honest. He has been our tech for the last 5 or so years. Neese Jones is truly blessed to have an employee like Chris. We will be customers for a long time to come.

Mary Ann Farrow

20:59 20 May 21

Rapid response to our emergency call due to non-functioning AC .Our service tech was friendly, competent and eager to repair unit.

Shari Wood

20:40 19 May 21

A person always answers the phone. Their schedules are convenient and they are always on time. Their staff is friendly and professional and I trust them.

Claudia Regan

14:40 19 May 21

The technician, Russell, arrived within the time frame promised and thoroughly serviced all three units. He was professional, knowlegeable, and courteous. We have used Neese -Jones for many years and have never been disappointed.

Gerald Scott

13:45 17 May 21

We could not ask for better service than we get from Neese Jones. They are prompt, professional, understanding of our needs and prompt to respond to every situation. I’ve been using Neese Jones for about 15 years. They have been a great company to work with. Service is great; charges are often less than I expected. Before leaving, the service technician discovered a bird caught in a sticky pest control trap. He released the bird from the trap. Just one more act of kindness and caring.

Tom L

19:18 13 May 21

Tech's Justin and Doug were fantastic! Clean and professional and got the job done!

jamie miller

23:02 12 May 21

Recently had A/C replacedEveryone from sales to service and follow up was the bestHave used this company for many yearsAnd have been 100% pleased

Toni Tomasino

10:36 12 May 21

A/C died on both floors in the evening. Called Neese-Jones and Keith arrived within the hour. Able to get the downstairs to work, but the upstairs'evaporator was frozen so Keith shut down the system for the upstairs. The next day Chris arrived as the evaporator defrosted and he was able to find that it had a leak. I must say that both men were professional, friendly, patient, in that they explained how the system worked so I would understand. I was in awe of their professionalism and their totalobservance of Covid rules. My system is old with R22 refrigerant so instead of repairing, I decided to buy a new system to be installed the next day. A company is as good as its employees which makes Neese-Jones an excellent choice for a/c and heat.

Jack Godfrey

20:40 10 May 21

Very complete and professional job.

See all reviews Write a review

Service Area

Footer