Heating & Air Conditioning Services in Alpharetta, GA
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1120 Alpha Drive
Alpharetta, GA 30004
Based on 789 reviews
Neese Jones Heating & Air Conditioning Inc.
22:16 19 Jan 22
A person always answers the phone. Their schedules are convenient and they are always on time. Their staff is friendly and professional and I trust them.
16:50 19 Jan 22
Went straight to the problem and solved it
14:32 18 Jan 22
Our technician, Mike Torney, was absolutely fantastic. Arrived on time, was polite, wore his mask and protective shoe coverings, conducted his HVAC maintenance, informed me of any potential situations in the future and took pictures of these. Very, very thorough.A very good experience. I will keep asking for Mike in the future for all of our HVAC maintenance requirements.
Linda & Eric Hempelman
01:14 16 Jan 22
20:08 14 Jan 22
Once again Neese has quickly replied to an unexpected issue. I greatly appreciate their service.
18:58 14 Jan 22
The service tech arrived punctually and completed the maintenance work quickly and courteously.
16:27 14 Jan 22
16:20 13 Jan 22
Chris was incredible and very knowledgeable! I was extremely happy with my experience!
20:14 11 Jan 22
William is a great representative of Neese-Jones...a company we have used with confidence for more than twenty years.
18:43 11 Jan 22
22:21 10 Jan 22
Great Experience, highly recommend
19:45 10 Jan 22
18:48 10 Jan 22
One of our heating units had an air message and wasn't working properly. They sent a repair tech that day to check it out and then repaired it the next day. We have had nothing but great experiences from customer service and technician interactions. Highly recommend Neese-Jones!
22:26 06 Jan 22
20:57 04 Jan 22
14:22 04 Jan 22
My new go-to HVAC. Could not have been happier. Super responsive!
22:26 03 Jan 22
17:39 03 Jan 22
Very satisfied with their service. Have used them for many years.
05:15 29 Dec 21
Cody Fox was amazing. Returned my call/text immediately, came by the same day, quoted me a price and had unit installed within days! Price was comparable, but customer service blew all other competition away. Thanks for a great experience!
04:06 29 Dec 21
The HVAC maintenance man came promptly on schedule. He was extraordinarily efficient, communicative, thorough, and pleasant. We could not be more pleased with our experience.
19:23 23 Dec 21
Here is a tip...I have been using Neese Jones for 20 years. They have a annual maintenance program that I always sign up for. We had all new Carrier systems installed (1st and 2nd floor) in 2019. The compressor went out on 2nd floor system this week. (Here is the tip) Because I have the maintenance program, the labor to replace the compressor was covered. The compressor was warranted through Carrier. Took a day to get the compressor, they came out the next day and did an amazing job on replacement. This company is highly focused on the customer. Absolutely the reason I have done business with them for 20 years.
17:09 22 Dec 21
Mike is an excellent technician and I can always depend on him to be efficient and thorough with his inspections. I am a loyal customer of Neese Jones for my HVAC services and highly recommend them.
19:18 16 Dec 21
The employees of Neese Jones, from the office to the field, have always been polite, on time and knowledgeable. Allen, the service tech, always takes time to explain to me how the HVAC is doing. And what, if anything needed to be done. I have been with them for many years and when you need service, they always make time to get to you. They are honest and reasonable. If your not using Neese Jones, you’re missing out!!
21:33 15 Dec 21
17:04 15 Dec 21
We have had Alan come and do maintenance on our 3 units now for 3 visits (over 1 year). He is always personable and professional, and takes his time to make sure everything is in good working order. We have had absolutely no problems with our units with the maintenance he does.
01:10 14 Dec 21
15:41 10 Dec 21
Chris was very efficient and prompt. He represented Neese-Jones well and helped guide us to properly maintain our HVAC system.
17:41 09 Dec 21
Great service. Mike was polite, friendly and thorough. Prices are very reasonable. Would definitely use again.
22:44 08 Dec 21
21:08 08 Dec 21
20:18 07 Dec 21
Whisperkool Wine cellar HCAV repair
04:07 05 Dec 21
Good people who do excellent quality work.
13:59 04 Dec 21
Great professional company. I am a newbie customer and now a new permanent one. Highly recommend this company. They are the real deal!
20:26 03 Dec 21
23:52 01 Dec 21
Very professional, on time . gets the job done,
03:14 30 Nov 21
Have used Neese Jones for a long time and trust them and the guys that installed the unit were outstanding.
16:34 29 Nov 21
16:52 26 Nov 21
17:17 23 Nov 21
17:02 22 Nov 21
I have used Neese Jones for close to 10 years in two different houses. Their annual service contract is reasonable and the service guys are all polite and competent. And I often get the same one several visits in a row.I have had them install 2 full systems and the compressor only on a third. I bid the first full system and their pricing was competitive. I have been happy with the Carrier products installed and they aren't pushy on the upsell - I bought a mid-level unit for the 2 full replacements but a more basic unit in the compressor only replacement. They would talk about costs and benefits relative to the Atlanta weather and our usage patterns.Would recommend and have recommended to friends.
02:55 20 Nov 21
16:13 18 Nov 21
Had a good visit from Mike who is a technician who has been here a few times. He always does an excellent job. I appreciate his attention to detail. He takes the extra time to get the job done correctly.
18:38 17 Nov 21
I’ve been a Neese-Jones customer for many years and they proved their loyalty recently with the installation of a new heating and air conditioning system in our 18-yr-old home. Their quote was significantly lower than others I received, due largely to our longstanding relationship. Tyler and Kyle did an outstanding job installing the new Carrier system, which is significantly quieter and more efficient than the old units. Kudos to Kevin Corrick, Tyler, Kyle, and Jordan Neese for their outstanding service. I’m sure our relationship will continue for many years to come.UPDATE 11-17-2021 - Neese Jones continues to be my provider of choice. Mike Torney is an outstanding technician whom I always request by name. For years, he has treated my system as if it were his own. I truly appreciate his attention to detail and his professionalism. A truly outstanding individual and an outstanding company.
20:00 16 Nov 21
I would not consider using any other company to service my hvac unit. Chris Hamrick is our technician and he is the best! He is kind, trustworthy and honest. He has been our tech for the last 6 or so years. He was our tech with another company and we followed him here now with Neese Jones.
16:03 15 Nov 21
Great work. Friendly. Professional. This HVAC company always goes above and beyond. Awesome customer service!
19:47 12 Nov 21
18:11 11 Nov 21
Great service, timely, courteous and professional. Recommend highly!
22:21 10 Nov 21
Jordan Neese is a man of integrity and desires to provide quality service to his clients. Chris the technician who serviced us was efficient, professional and represents his company extremely well.