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Neese Jones Heating & Cooling

Heating & Air Conditioning Services in Alpharetta, GA

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      • Acworth, GA
      • Alpharetta, GA
      • Canton, GA
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      • Kennesaw, GA
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    Learn More About Our Other Services:

    • HVAC Service
    • AC and Heating Installation
    • Heating and AC Repair
    • AC and Heating Financing
    • HVAC Service Agreements
    • Indoor Air Quality
    • Home Energy Audits
    • Water Heater Installation
    • Ductless Heat Pumps

    Learn More About Our Service Area:

    Acworth | Alpharetta | Canton | Cumming | Holly Springs | Johns Creek | Kennesaw | Marietta | Milton | Roswell | Sandy Springs | Smyrna | Woodstock

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    Neese Jones Heating and Cooling logo

    1120 Alpha Drive
    Alpharetta, GA 30004

    Google Rating
    4.9
    Based on 821 reviews
    Neese Jones Heating & Air Conditioning Inc.
    Neese Jones Heating & Air Conditioning Inc.
    4.9
    Fury T
    15:04 05 Jul 22
    Overall a good experience aside from a problem with the install crew leader with a very poor attitude when it came to items that were done incorrectly or needed to be changed. The rest of the crew were hard workers, especially the ducting guys who did a fantastic job installing the ductwork. The crew leader was disrespectful, hard to work with and caused an overall bad experience. Would recommend this company with the exception of the crew leader, Kyle.UpdateI had them come back out and install a dehumidifier recently. The unit is not working as was specified by Aprilaire and the Carrier Infinity has some configurations that were causing some conflicts with the proper operation of the unit. The unit is only producing little more than half of what it is rated but Neese Jones has been sticking with it and working to try to resolve the issue. So the commitment to try to resolve the issue and go above and beyond has been a refreshing experience from others we have worked with.
    Phil Ebinger
    15:06 02 Jul 22
    I appreciate the professionalism of the schedulers - giving priority to repairs and customers on the annual maintenance program. Technicians are also highly competent. Mike is one technician who has provided multiple services in our home. He is very conscientious and thorough.
    Terri Tallarico
    20:04 01 Jul 22
    Neese Jones was able to send a technician today to look at an A/C unit not working, coordination and communication have been amazing
    Theresa McDowell
    12:47 01 Jul 22
    melissa piccirillo
    11:46 30 Jun 22
    Jeremy Greene
    20:57 28 Jun 22
    Lindsey Motley
    17:06 28 Jun 22
    Great service. Quick response time even in peak season. Quality repair. Very reasonable price. Plan to use again!
    Mark Phillips
    15:18 28 Jun 22
    Mike T was a great technician. The best customer service and took care in his work, like it was his own home.
    Aiden Phillips
    11:50 28 Jun 22
    Jennifer Barden
    14:30 27 Jun 22
    Mark Smith
    20:13 24 Jun 22
    Great job! Thank you!
    Kathy Reilly
    18:24 24 Jun 22
    I highly recommend this company. Dakota came out the next day after my ac stopped working. He arrived on time to identify and fix the problem.I will continue to use them. I was extremely pleased.
    David Sauls
    18:37 22 Jun 22
    Rebecca Abraham
    15:13 22 Jun 22
    Our experience using Neese Jones Heating & Air has been top notch, from the phone call setting up our appointment to the kind & professional service provided by Mike at our home. I highly recommend this company!
    kelly smith
    14:17 22 Jun 22
    Prompt service. Been using them for years. They stand by their work.
    Wanda Storey
    01:41 21 Jun 22
    AC was blowing hot air on one of the hottest days of the year. Everyone was booked and could not get an appt. For a couple of days. Neese Jones came that afternoon and fixed the AC so we could be comfortable. Thank you so much!
    Denise
    15:36 20 Jun 22
    I contacted Nesse Jones in desperate need of repair as my air conditioner failed while I was out of town. Not only did they respond quickly the technician went out of his way to diagnose a problem with my newly installed Nest thermostat and replace it to prevent further damage to my HVAC unit. The office staff is very professional and up front about scheduling and costs. I highly recommend this company.
    Kathryn Soll
    19:58 19 Jun 22
    Cannon Carter
    13:59 18 Jun 22
    What a super company! Neese Jones has earned our business going forward. AC went out on a Saturday evening and they came out the next morning and found and fixed the issue on both our upstairs and basement units. Russell was super nice and explained everything and the price was a great value.We now plan on making them our HVAC go to company going forward. Thank you very much Neese Jones.
    Linda Cole
    23:23 17 Jun 22
    Russell was wonderful!! He was conscientious and took the time to explain what the issues were and steps he took to resolve. He was personable and took the time to listen to our concerns. I wish he could be my technician every time!
    Mary Ann Farrow
    20:57 17 Jun 22
    Our service techs were friendly, competent and eager to install new AC unit in the heat.These young men were outstanding in locating a blocked condensation like in hot attic.Job very well done!!!
    Teresa Raab
    20:55 17 Jun 22
    Excellent service from Keith and office staff at Neese Jones! We are truly grateful and highly recommend them.🥵👏😁
    Mike Drapeau
    15:22 17 Jun 22
    C Samom
    23:27 16 Jun 22
    Joe Tessmer
    18:16 14 Jun 22
    Good service and timely response.
    Robert Kaufmann
    14:18 14 Jun 22
    E Anderson
    16:57 12 Jun 22
    Excellent Service!!! Our AC stopped running Saturday PM. Dave, the technician, was at our home at 10am on a Sunday. Replaced the capacitator. A very honest AC tech who was knowledgeable, honest, and got our AC quickly working again.
    Troy Putman
    21:09 10 Jun 22
    Heidi McCarthy
    04:37 10 Jun 22
    Always great service! Billy does a great job at keeping my system running perfectly!Russell just came today to replace a capacitor. Less than an hour from when I called (on a Saturday) I recommended the service contract with Neese Jones!
    Kevin D
    22:48 08 Jun 22
    I have used Neese Jones for many, many years (>10 years.) They have always been very professional and courteous, as well as performing an outstanding job! In fact, they have saved me a couple of thousand in repairs! (In my experience, They will never tell you that you need a repair when you don’t. And, this was put to the test last year: An HVAC repairman from a rival service told my mother (80) that she needed to replace and/or repair a major component of the HVAC for almost $3000. I had Neese Jones look at it and I was informed that it didn’t need to be repaired or replaced. He corrected the problem for less than $150. And, the AC continues to work very well to this day.)I highly recommend Neese Jones!
    Emilyn Espiritu
    20:04 08 Jun 22
    Logan was very polite and professional. We use Neese Jones semi-annually for our HVAC maintenance. Highly recommend.
    Pat Arnold
    17:55 07 Jun 22
    Logan performed a spring maintenance on our 2 air conditioning units. Super friendly, thorough, answered all our questions. Logan displayed a good work ethic.
    Zachary Lorch
    17:03 04 Jun 22
    Price was fair and they do a great job. They do our twice a year maintenance and been doing business with Neese Jones for over 20 years.
    Thomas Bosko
    20:09 02 Jun 22
    Field Tech
    20:10 31 May 22
    Technician quickly diagnosed the issue and resolved! Great service as always!!!
    James McIndoo
    20:07 31 May 22
    Elene Catrakilis
    19:07 26 May 22
    I called them concerned about a potential problem with regard to an HVAC drip tray and my concern that it might overflow and leak through the ceiling. They were very kind, responsive and professional. They came out within a couple of hours, did a careful check, and assured me that everything was in order. They did not try to take advantage of the situation by saying that the previous technician from a different company had done a bad job. I was very impressed with their integrity, responsiveness and level of professionalism. I would absolutely recommend this company. Half my neighborhood uses them and I can see why.
    Vinny A
    18:49 20 May 22
    **2022 Update**: Just had our units go through their annual maintenance check-up and service just in time for the summer. Talk about on-time, quality work, and experienced service tech (Mike Torney) who knows our systems and has done a top-notch job for all the years we've been using Neese-Jones. Can't say enough great things about this company and its people.Neese Jones installed my units when we built our home in 1994 and have maintained them for the past 26 years. They are still going strong today, probably because of the excellent care and attention of the service techs at Neese Jones. A special shoutout to Mike Torney who has been our service tech for the majority of these years and has provided nothing but the best service one can expect. Kudos to the Neese Jones team for their equipment and service quality, knowledge, and responsiveness especially during these crazy times. We appreciated the extra cautions taken to ensure social distancing and safe practices.
    Craig Chapman
    15:59 20 May 22
    Billy was on time, professional and described all his steps as he did them. I will definitely use this service again thanks to Billy !
    Donald Johnston
    15:33 20 May 22
    The two technicians were outstanding. They were professional and willing to hear any issues we had. They then did a great job in servicing our two systems. Five star service.
    Kara Scott
    16:38 18 May 22
    After many years with many disappointing companies… Neese Jones has always solved my problems, responded quickly and with fair pricing. Most recently Alan Bennett saved me hundreds of dollars by taking the time to properly diagnose my problem only to find it was a minor wire that was loose. I am a local realtor and deal with many contractors and Neese Jones is my first referral for any HVAC needs.
    Derek Meyer
    11:12 14 May 22
    Fast response to replace A/C Great job by all. Recommended!
    Padma Swamy
    10:54 14 May 22
    Jeff Rodbell
    18:51 11 May 22
    Two delightful men installed my ductwork and equipment. Cleaned up and did a very professional job. Great company and employees
    Mary Lou Price
    19:11 10 May 22
    Our technician, Mike, is the best ever. He always calls before service, is on time and pays tremendous attention to detail. Would highly recommend!
    Christine Davis
    19:28 09 May 22
    Neese-Jones has provided us with professional, consistent, quality service for over 7 years!
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